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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Add instructions for registering for TuitionExpress.com and TE ID to monthly merchant statement emails

Every month Support handles hundreds of calls from TE customers asking how they can access their monthly merchant statements and need instructions for registering for TuitionExpress.com. We can mitigate this substantial volume by including languag...
Bennett Wright about 3 years ago in TE Transactions / Operational Efficiency 1 Will Not Implement

Notifications for Parent Messages in App and Web

Directors/Staff have to check all the boxes in the staff profile to receive push notifications through the app. I frequently hear from owner/directors that they expect to receive notification of parent messages. Please make it more clear that push...
Guest about 4 years ago in Online Ideas Workspace / OL - Notifications 3 Future consideration

SCW - Waitlist Email Template - Not connected to leads

Clients are in need of an email template that can be established anytime a child is moved to a waitlist (outside of leads), whether it be after a certain capacity is reached or if the room is on a Waitlist from the beginning. This has been an obst...
Courtney Masters about 2 years ago in SCW 1 Future consideration

One-page reports

Full name, Date of birth, date of enrollment and date of graduation on
Guest 3 months ago in Desktop User Suggestions 0

=Make it an option (with a check box) for admin to receive returned payment notifications instead of all admin receiving the notification

In our orrganization there are a number of staff who have admin acess given their different roles. Hoowever some of our admin who do not deal with the billing side of thing do not need access to the returned payment information. There was also the...
Guest 3 months ago in Desktop User Suggestions 0

Add ability to update/edit profile information.

Parent can update information on mobile app as well.
Guest almost 6 years ago in SCW 1 Future consideration

Option to have blank schedules

We used the blank schedules feature (which now appears to no longer be an option) to do billing for situations where the family was only paying for days attended. Blank schedule+billing formula that only captures attendance=billing based on only d...
Guest 3 months ago in Desktop User Suggestions 0

Block Explicit Language in Captions

Customers have requested that explicit language be automatically blocked or flagged within the app, specifically in captions on daily activities. This would help ensure content shared with parents remains appropriate and aligned with professional ...
Brian Bistline 3 months ago in Online Ideas Workspace / OL - Daily Activities 0 Future consideration

allow staff to see accrued / used vacation balances on app

Allow staff a location to see how much vacation time the have vs how much they have used in the app
Guest 3 months ago in Desktop User Suggestions 0

Turn off new email notification feature for "Failed Transaction"

My admin team is receiving every single parent email notifying of a failed payment transaction. My director needs access to Procare but does NOT need to see these emails. My registrar doesn't care either. As the accounting clerk, I am the only one...
Guest 3 months ago in Desktop User Suggestions 0