Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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More Potty Choices

If there could be more options for potty on the app. The potty training room would prefer having options of "potty-pee" "potty-bm" "potty-bm and pee" "diaper-dry-tried" "diaper-dry-peed on potty" "diaper- dry bm on potty" "diaper-wet-peed on potty...
Guest 9 days ago in Desktop User Suggestions 0

Turn off new email notification feature for "Failed Transaction"

My admin team is receiving every single parent email notifying of a failed payment transaction. My director needs access to Procare but does NOT need to see these emails. My registrar doesn't care either. As the accounting clerk, I am the only one...
Guest 9 days ago in Desktop User Suggestions 0

admin approval of incident reports from the app

it would be so much easier for admin to approve incident reports from the app instead of having to be on the desktop
Guest 10 days ago in Desktop User Suggestions 0

Credit Card Surcharging Opt-In for Primrose Locations

Primrose plans to offer credit card surcharging functionality in Q2 2025. I suggest allowing center owners to opt-in to surcharge through a self-service model, similar to how Stripe integration currently works in Procare Online. Key Features: Surc...
Zachary Keith 5 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Will Not Implement

Cadence - Add Ability To Import Payments To Individual Split Ledgers

Currently when importing payments from the Reports>Financials>Actions screen, the import template only allows to import with the Family ID. This is fine for Regular families, but when it's a Split family the payment only goes to the Combined...
Kevin Vergel-De-Dios 20 days ago in SCW 0 In Review

Include Enrollment/Discharge Dates in Bulk Upload of Student Data

Enrollment dates are a critical data field for accurate account tracking. Currently, dates must be entered manually for each child in Online, even when using the bulk upload template. Unless Active/Inactive tags are manually added by the user or c...
Ryan Schultz about 2 months ago in Online Ideas Workspace / OL - Student Data 0

Online Quickbooks Integration - ability to map ledgers

Users would like a way to map Quickbooks ledgers to Procare ledgers, so that not all transactions come into the same account in Quickbooks. The integration should have an option to map specific charge/credit descriptions to certain Ledger accounts...
Shannon Nowak 3 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Needs More Information

Merchant ID Validation in QueenBee

In QueenBee, a Merhcant ID can be configured to set up the integration with Tuition Express, however it is a free form number entry and can have user error introduced that causes problems downstream. It would be helpful to enforce either a soft ch...
Preston Holden 4 months ago in Online Ideas Workspace / Tuition Express/Payments 0

Import Procare Invoice Numbers Into Quickbooks

When an invoice is imported into QuickBooks there is no Procare Invoice Number. It would be nice to be able to view the Procare invoice number within QuickBooks
Sarah Rogers 23 days ago in Online Ideas Workspace / OL - Billing & Accounting 1 Needs More Information

Integration with camera system such as WatchMeGrow

Multiple Enterprise Customers use WatchMeGrow or PB&J.Allowing for easy access to the camera system through Engagement would be a huge benefit.
Beth Carlin about 1 month ago in Online Ideas Workspace / Other 0