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Procare Desktop

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Add link to Engagement materials under "Connected with Engagement" menu

It is difficult for center owners, directors, and teachers to find engagement help articles because most are held under the Procare Online section of the support site. A quick link to help them find the needed resources (parent-facing content, tra...
Courtney Iversen 10 months ago in Procare Desktop / Internal Facing 2 Will Not Implement

Myprocare Cache Busting - Force cookie refresh for all devices in regular periods

Myprocare.com regularly has issues with user logins and Hold That Pose errors related to invalid cookies. This is a frequent cause of Support calls and leads to a poor customer experience, especially because the service is primarily used by Parent...
Preston Holden 4 months ago in Procare Desktop / Internal Facing 3 Needs More Information

Custom report for select descriptions

-Customer Funded Queue- Customer is requesting a report be built with: Identical report parameters as the 'Selective Charge/Credit Summary' (FA_SelectiveAnnualStatement01) The report would ideally reference an enhancement that is documented in a s...
Jesse Hartman 2 months ago in Procare Desktop / Internal Facing 0 In Review

Dropdown menu for children on the ledger

-Customer funded queue- Customer is asking for a dropdown menu within the ledger screen that contains the children who are associated with the account. They wish to do this in order to link a child to a transaction without using a text description...
Jesse Hartman 2 months ago in Procare Desktop / Internal Facing 1 In Review

Filter by tracking in the Weekly FTE Report by Classroom Report

Customer would like to be able to filter by tracking items in the FTE Report. Weekly FTE Report by Classroom, found in Family Data & Accounting > Reports > Standard Reports Family Data > Classroom Schedule. For example, they have trac...
Beth Carlin 2 months ago in Procare Desktop / Internal Facing 0 Future consideration

Once the Corporate FTE report exists, add the ability to filter by Tracking items.

Customer was pleased to hear there would soon be a Corporate version of the FTE Report.Once it exists, they would like it to include the ability to filter by tracking items. For example, they have tracking items for subsidy and private payers and ...
Beth Carlin 2 months ago in Procare Desktop / Internal Facing 0 Future consideration

Employee Self-Service Functionality

Customer would like to see us develop a way for employees to view and manage their schedule and benefits (PTO/Sick requests for administrators to approve/deny) without having to request printouts from administrators.
Jesse Hartman 5 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

Reports with address

It would be very useful for our Canadian customers to have a report that meets the info they need for taxes that they can share with their parents. At the moment the reports that show them how much parents pay, do not show the addresses and then n...
Titus Gill over 1 year ago in Procare Desktop / External 0 Will Not Implement

JotForm Integration: Allow for more than 1 active form

(for the customer-funded team)Kama'aina currently utilizes the JotForm integration.Right now the integration allows for one active form at a time.Before too long they would like to add at least a 2nd active form.This way they can have at least 2 r...
Beth Carlin 2 months ago in Procare Desktop / Internal Facing 0 Future consideration

Enhancement to Enrollment Status Audit

Customer would like to see the timestamp when the status was originally created, in order to provide a complete audit trail for administrators.
Jesse Hartman 7 months ago in Procare Desktop / Enterprise Support 3 Will Not Implement