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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Password set up guidance

Client stated that when parents are signing up it may reject their password but does not give any guidance on what is allowed or required. Please provide some guidance to parents or indication of the issue if the password is rejected. Thank you.
Guest about 4 years ago in Online Ideas Workspace / Other 1 In Review

View only permission for Billing Box

Customer would like a new permission that would allow User Groups to open a child's Billing Box to view their billing setup, but not make any changes. Currently if you restrict access to the Billing Box, the user encounters an error and are unable...
Jesse Hartman 4 months ago in Procare Desktop / Enterprise Support 0 In Review

Add a billing period to invoices.

Add a billing period to invoices. The customer thinks that this could be a big step forward in customers being able to calculate an FTE value that ties to tuition billed. It is not really about what the parent sees but more about the accounting si...
Beth Carlin 8 months ago in Procare Desktop / Internal Facing 0 In Review

AI-Assisted Message Proofing for Parent Communications

I recently heard an experience from a woman whose child attends a daycare center that uses our platform. She, along with all other parents, received a troubling message via the app from a center administrator addressing incidents of inappropriate ...
Genny Golden 4 months ago in Online Ideas Workspace / OL - Parent Messaging 0 In Review

Parents to have control of parent/guardian access.

Parents would like to have control of parent/guardian access. If a grandparent is added as a parent/guardian, they'd like parents to be able to control that they only see photos, for example, and not billing or other info. BAM 80499774 & 87784717
Pam Littleton 4 months ago in Online Ideas Workspace / OL - Permissions 0 In Review

User Group permissions for Engage/Online

The customer is looking for a way to set user group (admin/non-admin) permissions so she does not have to go through and change each individual permissions. She is looking for a similar way to set these permissions as Procare Desktop has where she...
Kelsey Boyd 9 months ago in Online Ideas Workspace / OL - Permissions 0 In Review

Streamline Invite Process for System Supervisors

Currently if a System Supervisor is added to Desktop, they are successfully added as a user in the schools, but not invited.Logging into each school individually to invite the system supervisor is a long process for customers with many locations.T...
Beth Carlin 4 months ago in Desktop User Suggestions 0 In Review

Allow Desktop to Surcharge a Percentage and a Flat Amount

Both Procare Online and SchoolcareWorks allow customers to surcharge a percentage and a flat amount.
Zachary Keith about 1 year ago in Procare Desktop / External 0 In Review

Faster Document Sending (Documents feature in Online/Engagement)

There is a lag of 1+ hours between a customer sending a Document and it being received by the recipient. It would be helpful if the Document was sent quicker. This has been brought up previously but currently BAM 90274094 is requesting this.
Kelly Kohlhagen about 1 year ago in Online Ideas Workspace / OL - Documents 0 In Review

Option to add non Guardian User

Customer would like to add Engagement users who are not payers to see Student activities and Photos. This would be helpful in certain custody situations as well as if grandparents want access to activities and photos but should not have access to ...
Beth Carlin 5 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review