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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Call back system on wait time

This would be useful for when you have longer wait times people are not suck on hold for long periods of time.
Guest 12 days ago in Desktop User Suggestions 0

Configuration for standardizing batch cutoff time

Customer is finding that the new TE batch scheduling/cutoff functionality allows for too much margin of error. They would like some kind of configuration option where they can set a cutoff time for their schools for the same time and prevent users...
Jesse Hartman 12 days ago in Procare Desktop / Enterprise Support 0

Credit Card Surcharging Opt-In for Primrose Locations

Primrose plans to offer credit card surcharging functionality in Q2 2025. I suggest allowing center owners to opt-in to surcharge through a self-service model, similar to how Stripe integration currently works in Procare Online. Key Features: Surc...
Zachary Keith 7 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Will Not Implement

Disable/Remove Office Chat

BAM 91527845 does not want parents to use Office Chat
Kelly Kohlhagen about 2 months ago in Online Ideas Workspace / OL - Parent Messaging 2 Needs More Information

my procare payment alert

It would be extremely helpful if there was an email sent when a payment is made through my procare.
Guest 14 days ago in Desktop User Suggestions 0

Merchant ID Validation in QueenBee

In QueenBee, a Merhcant ID can be configured to set up the integration with Tuition Express, however it is a free form number entry and can have user error introduced that causes problems downstream. It would be helpful to enforce either a soft ch...
Preston Holden 6 months ago in Online Ideas Workspace / Tuition Express/Payments 0

Fix the document function on mobile

Your document function for zooming in and out is terrible. It is not user friendly, sticks, won't go back to the main page. Parents get frustrated and so do staff.
Guest 15 days ago in Desktop User Suggestions 0

Enhancement request for the export csv report

We received a request that the Payments -> Payments/Adjustments export report could include a column that could tell the center the period the payment applied to.
Guest 15 days ago in SCW 0

Access to Tuition Express Reports Only

We are a preschool within a church within a larger diocese. People at the diocese used to use Tuition Express reports to see what money was coming in for our preschool. When you eliminated tuitionexpress.com we had to give diocese accounting peopl...
Guest 15 days ago in Desktop User Suggestions 0

Child Time Card Selection for Pickup/Drop-Off Tracking

Suggestion Title: Child Time Card Selection for Pickup/Drop-Off Tracking Background As administrative assistants, we occasionally need to correct children’s time entries—such as logging a child in or out—when computer or internet issues prevent te...
Guest 16 days ago in Desktop User Suggestions 0