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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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When someone calls with a question and you say you are going to call them back so they can get their problem fixed... Then CALL them BACK.

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Guest 3 months ago in Desktop User Suggestions 0

Add multiple tables to Data Viewer (Account and Child)

Customer currently can only run data viewer reports by pulling account level info OR Child info. Customers want more flexibility with creating reports that have all the information for both Account lever items (Tracking, Uder defined, etc) and chi...
Elliott Tarrant almost 3 years ago in Procare Desktop / Internal Facing 1 Will Not Implement

Ability to turn off Parent messaging, for the parents.

I have had requests from numerous clients asking if there is a way to turn off the ability for parents to message the school. Clients still want to message families but it would be great if they could turn off the parent's ability to reply in sett...
Guest about 4 years ago in Online Ideas Workspace / OL - Parent Messaging 0

Batch Emails

Please bring back the option for Procare to send confirmation emails, for: Batch Summary, Settled Batch Summary.
Guest 3 months ago in Desktop User Suggestions 0

Audit or Logging for Billing in Online

We are frequently asked by customers who made changes to Billing (for example, a recurring plan stopped or changed) and it would be very helpful to both Support and our customers if changes to Recurring Plans, Invoice Cancellations, or Payment Ref...
Shannon Nowak about 1 year ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Add approval requirement for updating Parent and Contact info in Connect Portal

Currently parents and contacts can go in and change information without needing admin approval.
Guest almost 6 years ago in SCW 2 Future consideration

Including training resources & webinars in Spanish.

Currently in the U.S, 13% of the population speaks Spanish at home, and Procare does not offer any resources for these communities. We work with diverse communities and it is important for our platform to offer inclusive options. To start we can o...
Brittney Karst about 4 years ago in Online Ideas Workspace / Other 6 Different Product

Have PRA rates show all at once without needing the 'Expand Rates' option.

When adding PRA's manually to a student account there is a drop down menu for Rate options to appear. There is also an option to 'Expand Rates' that forces the window to refresh and show all available rates. An enterprise client has requested that...
Guest 6 months ago in SCW 0 Needs More Information

Schedule-Based Billing

Add Schedule-based billing options to Online. Similar to Desktops Billing Formula functionality.
Zachary Keith over 1 year ago in Online Ideas Workspace / OL - Billing & Accounting / OL - Programs 5 Needs More Information

Ability to Create and Save Custom Report Templates

Client would like the ability to save custom report templates. I have heard from many client that it would be really helpful to be able to save templates for reports they go back to again and again instead of having to recreate them each time.
Guest over 4 years ago in Online Ideas Workspace / OL - Reports 3 Planned