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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Sync Employee Data between Desktop, Online, and App

It would be nice if the employee data could be synced across all 3 platforms the way that the children's data is synced across all 3 platforms. It is currently difficult for staff to see their timecard history because it's not available on the app...
Guest 4 months ago in Desktop User Suggestions 0

MyProCare.com website needs to be updated for use with a phone browser for online registrations

This is a big issue for us - this has been an issue many times - families are thinking they registered and we never receive the registration. Or after they spend time completing all the information on the registration form, they get a message "sor...
Guest 7 months ago in Desktop User Suggestions 0

Leverage the Billing Address Field from the TE HPP Instead of using the PArent input address field

The TE Hosted Payments Page has address fields that can be exposed for ACH set-up. Instead is using the parent-filled address, the customer should enter in their own billing address via the HPP. The HPP includes controls to ensure that accepted ch...
Stephen Anastasi 4 months ago in Online Ideas Workspace / Tuition Express/Payments 0

Batch exposure settings (charge/credit descriptions)

Customer would like to improve their process for adding new locations to their IKN through acquisition. Currently this involves managing exposure settings for charge and credit descriptions one at a time. Ideally they would like to have a way to m...
Jesse Hartman 4 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

State of CA - LIC form 9040

State of CA requires the facility roster to match their form LIC 9040. Right now it does not, it is missing Physician's name and phone number columns along with "date left". EVERYONE in the State of CA would benefit from this as they are requestin...
Guest 4 months ago in Desktop User Suggestions 0

Custom Report Generator

In the standard reports section, have an option to create customized one-time reports. So, for example, I could create a report with a list of currently enrolled children (similar to the sign in/ sign out sheet) but I could customize the table hea...
Guest 4 months ago in Desktop User Suggestions 0

Allow a bulk option to delete old transactions from prior years: IE GL entries, Checks, Deposits instead of having to individually remove them

It will be too time consuming to find all the old entries and remove them back 10 years!!!
Guest 4 months ago in Desktop User Suggestions 0

Integration with Homebase for scheduling

Ability to integrate with Homebase to allow for scheduling capabilities for employees. Sales team has heard this from both current customers and prospects. https://www.joinhomebase.com/
Rachel Haver 8 months ago in Online Ideas Workspace / OL - Staff Management 0

Add Security Deposit Feature

Customers need a robust Security Deposit feature, like in Procare Desktop. The current solution is to Charge the Family Ledger, Receive a payment, Create a Ledger Account, and Receive a payment. When ready to apply the payment to the family ledger...
Zachary Keith over 3 years ago in Online Ideas Workspace / OL - Billing & Accounting 1

Ability to hide, delete, or deactivate existing schedule templates

Would like to see the ability to better manage schedule templates. Specifically, old schedule templates are unable to be hidden or removed via the Schedule Templates manager if they are in use - it would be very helpful to be able to remove the sc...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 1 Will Not Implement