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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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More Detailed Formula Billing Report

A center requested that we add a more detailed formula billing report, that includes information like what days the hours came from.
Jessica Nakma about 1 year ago in Procare Desktop / Internal Facing 0

ACH Routing Verification addition

When parents make an ACH payment in SCW, there is a bank account number verification step. An added verification step for the routing number would be helpful.
Mike Mercer about 1 year ago in SCW 0

Offer preloaded Provincial standards for the assessment portion of the engagement app.

Procare offers preloaded state standards for all 50 states for the assessment portion on the engagement app but doesn't offer any Canadian standards. I know Lillio formerly HiMama offers this for Canadian and USA standards.
Guest 7 months ago in Desktop User Suggestions 0

Direct Deposit Bank Account Offset Adjustments- Unmask bank account

Procare DT - Extra - Payroll Direct Deposit:Direct deposit is configured to create an Offset Account – a Balanced Account. Direct deposit Extra is configured with center bank account check marked "Include As Offset Account". The Issue:The direct d...
Preston Holden over 1 year ago in Procare Desktop / External 1 Already exists

Allow partial refunds within the Issue Refund option available for collected payments

Avoid the need to fully refund and then charge the difference
Jack Pearson about 4 years ago in Primrose Private Ideas / Accounting/Billing 0

Remove or Delay Batch Job status_discharge.sh

Issue 29 th /30 th weekend to update to attendance, makes active- bills registration fee- people leaving active, put term date and it wouldn’t bill- lets you put schedule but not bill
Melissa Winterborne about 1 year ago in SCW 0

Restrict Certain Users that can backdate/Edit Schedules

Restrict certain user groups to not have the ability to back date schedules or safeguard in place to not be able to backdate/edit schedules
Melissa Winterborne about 1 year ago in SCW 0

We have been using ProCare since it was developed. We love the program, but it does not currently produce production records. We just went through a CACFP audit for our Food program. We submitted everything through our Procare Records.

We currently purchased "My Food Program" to help with the production records as well as marking meals "at time of service". There were a few issues that we need to fix. I was told by our government evaluator that there are many centers throughout ...
Guest 7 months ago in Desktop User Suggestions 0

Babies not born to be on contract billing

I have babies who are not born yet and I need to charge a monthly hold fee. I want it on contract billing but not visible on the classroom ipads. I keep forgetting to charge them manually.
Guest 7 months ago in Desktop User Suggestions 0

Payment Method on Online Credit Card Screen and Family Ledger

Cadence is requesting an enhancement to help manage accounts. Currently, SCW does not provide a way to differentiate between autopay methods and stored one-time payment methods on the Online Credit Card screen or the family's ledger view.
Bennett Wright 7 months ago in SCW 0