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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Tadpoles Relationship Transmission does not delete removed contacts

Description of Issue: From Dani at KA corp - We worked with Sean at tadpoles and he confirmed that if you delete a contact (relationship) in Procare, it isn't making a call to tell tadpoles to delete that contact. Therefore, the old/bad records on...
Guest 7 months ago in Procare Desktop / External 0 Will Not Implement

Ability to hide, delete, or deactivate existing schedule templates

Would like to see the ability to better manage schedule templates. Specifically, old schedule templates are unable to be hidden or removed via the Schedule Templates manager if they are in use - it would be very helpful to be able to remove the sc...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 1 Will Not Implement

Phone Numbers in Desktop Don't Update Inside Desktop

Hi, when I change a phone number (cell phone) in the desktop database it does not pull that information into the text messaging dialogue box. Hey engineers - that's some lazy coding!
Guest 7 months ago in Desktop User Suggestions 0

Sort option for existing corp report

Customer would like to have an option to sort the Child Enrollment Summary corporate report by school code (e.g. S1, S2, S3, etc.) Module/Asset – FD Desired Fields – Same as current report Parameters/Filters – Same as current report but with a sor...
Jesse Hartman 7 months ago in Desktop User Suggestions 0

Attendance Codes

It would be really great if we could specifically code absences with reasons like Late Arrival, Medical Absence, Illness, etc! Then, having a report to give us specific numbers associated with this code
Guest 7 months ago in Desktop User Suggestions 0

Filters should NOT reset when log out

Recently, after an update I believe, the filters I choose go away everytime I log out of the software. It should NOT reset unless I tell it too. Now I have to do the filter to enrolled students only EVERYTIME I log in.
Guest 7 months ago in Desktop User Suggestions 0

Aging Report - Show if the account has an active Tuition Express account

The customer would like the Aging Report to show the Tuition Express Account. They currently use these 2 Aging Reports 1) Account Aging and 2) Account Aging w/Tracking. More specifically, they requested a custom aging report and would like this re...
Beth Carlin 7 months ago in Procare Desktop / Enterprise Support 2 In Review

Account Aging Report with tracking that includes children's names

The customer would like a way to generate an account aging report with tracking that includes children's names. It would assist their school-age division, which is organized into districts and multiple school locations in Procare. These locations ...
Beth Carlin 7 months ago in Procare Desktop / Enterprise Support 2 In Review

Add Security Deposit Feature

Customers need a robust Security Deposit feature, like in Procare Desktop. The current solution is to Charge the Family Ledger, Receive a payment, Create a Ledger Account, and Receive a payment. When ready to apply the payment to the family ledger...
Zachary Keith over 3 years ago in Online Ideas Workspace / OL - Billing & Accounting 1

Activity Summary Screen - Print to PDF

Customer would like to Print/Send the Activity Summary screen. Suggestion: Add a Print to PDF option at the top right. Print what is currently showing on the Activity Summary screen, respecting the filter. Customer mentioned it provides a wonderfu...
Beth Carlin 4 months ago in Online Ideas Workspace / OL - Daily Activities 0