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Procare Desktop

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Primary/Scheduled Classroom enhancement

The new dropdown menu in the child schedule window has been a welcome addition, but the followup questions we've received from multiple Enterprise customers has been whether we can associate that Primary Classroom selector with the schedule in que...
Jesse Hartman 3 months ago in Procare Desktop / Enterprise Support 0

Removal of Maintenance Feature

A customer mistakenly used the maintenance function to purge her ledger data. It's been reported by Enterprise Support that this is something that has been an issue for years because even though there are safeguards around the feature's use, it is...
Jesse Hartman 3 months ago in Procare Desktop / Enterprise Support 0

CDS - Custom Procare Extra - ZKTeco Door Controller

We are requesting an enhancement to develop a Procare Extra that integrates with the ZKTeco ZKBio CVSecurity 3rd-Party API, enabling Procare users to manually (or optionally automatically) synchronize keyless entry codes with supported ZKTeco acce...
Preston Holden 3 months ago in Procare Desktop / Enterprise Support 0

Add link to Engagement materials under "Connected with Engagement" menu

It is difficult for center owners, directors, and teachers to find engagement help articles because most are held under the Procare Online section of the support site. A quick link to help them find the needed resources (parent-facing content, tra...
Courtney Iversen about 1 year ago in Procare Desktop / Internal Facing 2 Will Not Implement

All payment declines should show on the Ledger - Desktop

Currently, not all payments show in Desktop.This can be due to a POS Transaction being run and being automatically declined, a parent payment being declined due to insufficient funds, etc. This leads to confusion between parents and staff and also...
Beth Carlin over 2 years ago in Procare Desktop / Internal Facing 1 Will Not Implement

Document Management Enhancements

As a user, I would like to be able to do the following with document management: Drag and drop documents Bulk uploading of documents Bulk downloading of documents. Have a more obvious button for going to the file browser.
Zack Marty 5 months ago in Procare Desktop / Enterprise Support 0 In Review

IKS Integration Enhancement: Permission Granularity

IKS would like the integration to allow customers like CDS and Endeavor to be able to restrict users from creating new families in IKS. IKS registration flows sometimes create new families unintentionally, leading to sync errors. IKS can configure...
Jesse Hartman 3 months ago in Procare Desktop / Enterprise Support 0

IKS Integration Enhancement: TE Integration

IKS would like to include TE into the existing integration, in order to support processing one-time registration fees via Tuition Express directly from IKS interfaces. Clients such as CDS and Endeavor want to collect registration fees during form ...
Jesse Hartman 3 months ago in Procare Desktop / Enterprise Support 0

IKS Integration Enhancement: Expose Child-level UUID

IKS currently matches children via UUID, which works in Procare Online but is invisible in Desktop. Exposing this ID in Desktop would assist greatly for data reconciliation.
Jesse Hartman 3 months ago in Procare Desktop / Enterprise Support 0

IKS Integration Enhancement: Date + Status Filtering

IKS is asking for improved flexibility from Procare to IKS based on Enrollment Status and Creation Date or Enrollment Date. The current API supports pulling children based on enrollment status (e.g., Enrolled, Waitlisted), but does not allow filte...
Jesse Hartman 3 months ago in Procare Desktop / Enterprise Support 0