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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Guest 12 days ago in Desktop User Suggestions 0

Would like the ability to toggle on mandatory signatures for parents on incidents reports created.

Centers would like the ability to make signatures mandatory for parents on all incident reports they create. Right now when a center is creating the Incident Report they have to manually select "Request a Digital Signature from Parents" when they ...
Benita Levario 2 months ago in Online Ideas Workspace / OL - Daily Activities 1

Schedule when Calendar events are sent out

Currently, the Calendar sends out emails to families immediately when an event is created (if you select whom the event is for). If a center wants to log an entire year's events, then parents will get large quantity of emails. If centers could sch...
Kami Lee 3 months ago in Online Ideas Workspace / OL - Calendar 2

Invoice line item order

Make line items added to invoices in Procare Online appear in the order in which they were added. For this customer (BAM 56423058), the order of the line items matters, but after they create the recurring plan, the preview shows the next invoice w...
Kelly Kohlhagen 7 months ago in Online Ideas Workspace / OL - Billing & Accounting 1

Refunds Overview

OL sites inquire why they can only refund payments made in the OL software going back 90 days. These types of questions usually arise when trying to refund a registration payment. When a fee cannot be refunded, we advise the client to write them a...
Johnny Colvin 4 months ago in TE Transactions / Operational Efficiency 0

Parent Refunds

We used to have the ability to refund a parent payment through te.com, but now the center's refund options are limited to POS transactions with a negative amount, which requires the card to be present or the card information entered manually. Sinc...
Shannon Nowak 5 months ago in TE Transactions / Center Daily Tasks 0

Toggle a Registration form to be for Leads or Active Students

BAM 74496643 created a lengthy form for Leads in the Registration section. Now she needs to be able to share the same form with Active Students. If she copies the form, it is still for Leads. There is no way to toggle it to be for Active Students....
Kami Lee 3 months ago in Online Ideas Workspace / OL - Leads 2

Report Request - Changes to Child Schedules

Customer has requests a way to identify when changes are made to child schedules that have been setup on a child's profile (as opposed to schedule templates). I believe that this would be a helpful report for more than just the requesting customer...
Jesse Hartman 12 days ago in Procare Desktop / Internal Facing 1 In Review

Custom Report: Average length of Enrollment

This is a customer-funded report request for Technical Services. Customer wants a variation of an existing report found at Corporate Reports > Family Data > Child Enrollment > Average Length of Stay. FD_Corp_ChildEnrollment_AvgLOS01.rpt T...
Jesse Hartman 12 days ago in Procare Desktop / Internal Facing 0 Future consideration

Guardian and Client Verbiage on Registration Forms, Rather Than Parent/Child

Adult daycare facility would like the registration form to have more edits when it comes to the name of Parent/Child to read something like Guardian/Client or something like that. BAM 86068955 requested this.
Kelly Kohlhagen 12 days ago in Online Ideas Workspace / OL - Enrollment 0