Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Recent payment scroll bar

In expenses & ledger when you post a payment it only lists 10 total and after that you can't see anything without pulling a report. It would be fantastic if the recent payments section you could scroll up and down to see all amounts added for ...
Guest 9 days ago in Desktop User Suggestions 0

Additional permissions for OL/FE

It would be helpful if Online and Family Engagement had a more granular permissions breakdown to allow Admins to set more specific permissions for users.It does not have to match the level of options Desktop has, but more options would be extremel...
Beth Carlin 9 days ago in Online Ideas Workspace / OL - Permissions 0

When I cancel a credit card batch through Tuition Express why aren't the fees returned? In any other business this would be considered stealing.

When I cancel a credit card batch through Tuition Express, the fees from that original batch are still charged to my parents. After speaking with support it appears that I have to manually void the fees associated with my already canceled credit c...
Guest 9 days ago in Desktop User Suggestions 0

Increased Password Security

Procare Online could benefit from having greater security during onboarding. Currently, when implementations creates accounts, we need to set customers up with a password and there is no requirement for customers to change it. It would be ideal of...
Kelly Kohlhagen about 2 months ago in Online Ideas Workspace / Other 0

Newsletters in App

Customer would like for parents to be able to view newsletters in the app. Parents get too many emails and they want their parents to use our app as the main hub for all things. They would like for parents to get a push notification when the newsl...
Chelsea Wilson 3 months ago in Online Ideas Workspace / OL - Newsletters 0

change wording on button indicating parent has not been added to student profile

Currently, if there is no parent in the student profile, the main Students screen displays a button that says "INVITE PARENT" next to the student name. This is confusing to the user. I suggest the button say "ADD PARENT" to be more clear.
Debbie Scarlett Foster 2 months ago in Online Ideas Workspace / OL - Student Data 0

Email Address Updates

Currently, if a parent or staff updates their email address and was already signed up, they need to reach out to Support to update the user record in QueenBee. It would reduce support volume and be a better user experience if updates to the Carer ...
Shannon Nowak 28 days ago in Online Ideas Workspace / OL - Student Data 0

Daily CACFP report broken down by free/reduced/paid

The state of IL requires a CACFP report to be separated by type and shows daily info.
Courtney Iversen 3 months ago in Online Ideas Workspace / OL - Reports 0

Notification for when a parent uploads a document

Some schools ask families to upload documents throughout the year (i.e. for immunization records). It would be helpful to provide a notification for these.
Kelly Kohlhagen 20 days ago in Online Ideas Workspace / OL - Documents 0

Emergency Slider for Carer Records at Engagement Schools

The Emergency slider on parent records for Engagement schools is not able to be turned on or off, and that designation is not synced from Desktop. It would be helpful to either enable the sync for this status from Information in Relationships in D...
Shannon Nowak 3 months ago in Online Ideas Workspace / OL - Student Data 0