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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Time card corrections

Concern 1 In my case the heiracrcy is Director -Asst Director - Teacher Assistant director can go in and change clock in times of the teacher if she forgot to clock in, or the sysytem did not work or training hours or holidays need to be entered. ...
Guest 4 months ago in Desktop User Suggestions 0

I recommend that Procare be fixed so that a custom schedule can't be created and saved without at least one line of data in it.

Currently a custom schedule can be created without anything in it. That means the child won't have any FTE value, but also doesn't appear on the report of children without a schedule, so we won't know the issue exists.
Guest 4 months ago in Desktop User Suggestions 1

Programs in cart not counting toward capacity levels

During registration, parents are leaving programs in their carts, which take a spot if there is a capacity set to the room/program. Also, if the room/program reaches capacity while it is still in a parent's cart, they are able to register into the...
Mike Mercer about 1 year ago in SCW 0 Planned

Automated Deposit Reports

Customer has a difficult time ensuring that payments (TE, cash or check) inside of deposit reports (Functions > Family Accounting > Deposit Reports) are properly assigned and closed. Payments have to be checked, a post date assigned, the acc...
Jesse Hartman 4 months ago in Procare Desktop / Enterprise Support 2 Will Not Implement

Batch Payment Upload - Agency Accounting

Customer frequently encounters situations where they have payment checks from subsidy agencies that cover large sums of money that must be entered into Agency Payments manually, line by line. The system as-is requires manual entry which is laborio...
Jesse Hartman 4 months ago in Procare Desktop / Enterprise Support 1 In Review

Tuition Express reports need to have the option of Excel format

Most centers use excel, QuickBooks, or another type of program to reconcile bank accounts. All of these programs use excel as a starting point and puts Procare behind the times. Since we only have these reports from tuitionexpress.com in PDF forma...
Johnny Colvin over 1 year ago in TE Transactions / Center Daily Tasks 1 Will not implement

Add *User defined* Immunization Expiration Date as an item for letter merge

This would save time when sending Reminders to families. I personally use this feature to send the letters to remind families that their child's immunization form will expire soon but the problem I have is that I have to filter children by immuniz...
Guest 4 months ago in Desktop User Suggestions 0

add incremental hourly formulas to default formulas

most of our customers who need an hourly rate applied to their kiddos need it on an incremental basis. For example, if a child is there for any portion of an hour they will get charged for a full hour. Right now, the desktop default formulas actua...
Courtney Iversen almost 2 years ago in Procare Desktop / External 2 Will Not Implement

PersonGlobalID remaining the same when performing a data transfer

The request is for PersonGlobalID to remain the same when performing a data transfer.
Jesse Hartman 12 months ago in Procare Desktop / Enterprise Support 0 In Review

Online Corporate Portal Enhancement - Sign-In/Sign-Out

Customer is requesting to view the Procare Online Dashboard for all schools at once. Specifically they are interested in viewing how many students and staff are signed into all and given schools without having to switch between schools. A Child's ...
Beth Carlin 4 months ago in Online Ideas Workspace / OL - Sign In & Attendance 0