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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Please allow centers to seperate parent conversations if needed in Engagement Messaging

We have parents at our center that are legally not allowed to communicate unless mediated. It would be helpful for us at the center level to be able to opt them out of the shared chat so they can comply this with court order and do not accidentall...
Guest 7 months ago in Desktop User Suggestions 0

Toggle box to prevent children being registered as pickups

One of the many pain points for the attendance tracker, is the center accidentally clicking new registration under the child's name. The parents will then try and register using that number and then it won't work and they have to call in to suppor...
Gregory Wilson over 2 years ago in Procare Desktop / Internal Facing 0 Future consideration

Give an option to delete transaction from Version 9 Procare

Going into Maintenance & selecting Account Ledger (Balance Forward) does nothing for this issue. Screenshot attached
Guest 7 months ago in Desktop User Suggestions 0

Allow partial refunds within the Issue Refund option available for collected payments

Avoid the need to fully refund and then charge the difference
Jack Pearson about 4 years ago in Primrose Private Ideas / Accounting/Billing 0

New import file batch job

Current import file each day sometimes fails, a new batch job would improve the process if/when failure occurs
Mike Mercer about 1 year ago in SCW 0

Report that shows all the Credit/Charge Descriptions that are currently exposed per school on IKN with multiple schools.

Corporate user is looking for a report that shows all the Credit/Charge Descriptions that are currently exposed per school on IKN with multiple schools.
Kelsey Boyd about 1 year ago in Procare Desktop / Enterprise Support 0 Future consideration

Add Court Restrictions Field to Parent Portal

Right now, new families can enter data for the Court Restrictions field through the new family registration page. However, there is currently no way for families to change that data after they complete registration. Administrators can manually upd...
Robert Skylis about 1 year ago in SCW 0

Attendance Report Request

ON licensing require slight change to our sign in sheets
Guest 7 months ago in SCW 0

Dashboard change

I just upgraded to the cloud and now I can't see staff birthdays on the dashboard; why the change?
Guest 7 months ago in Desktop User Suggestions 0

Direct Deposit Bank Account Offset Adjustments- Unmask bank account

Procare DT - Extra - Payroll Direct Deposit:Direct deposit is configured to create an Offset Account – a Balanced Account. Direct deposit Extra is configured with center bank account check marked "Include As Offset Account". The Issue:The direct d...
Preston Holden almost 2 years ago in Procare Desktop / External 1 Already exists