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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Offer preloaded Provincial standards for the assessment portion of the engagement app.

Procare offers preloaded state standards for all 50 states for the assessment portion on the engagement app but doesn't offer any Canadian standards. I know Lillio formerly HiMama offers this for Canadian and USA standards.
Guest 8 months ago in Desktop User Suggestions 0

We have been using ProCare since it was developed. We love the program, but it does not currently produce production records. We just went through a CACFP audit for our Food program. We submitted everything through our Procare Records.

We currently purchased "My Food Program" to help with the production records as well as marking meals "at time of service". There were a few issues that we need to fix. I was told by our government evaluator that there are many centers throughout ...
Guest 8 months ago in Desktop User Suggestions 0

Babies not born to be on contract billing

I have babies who are not born yet and I need to charge a monthly hold fee. I want it on contract billing but not visible on the classroom ipads. I keep forgetting to charge them manually.
Guest 8 months ago in Desktop User Suggestions 0

Payment Method on Online Credit Card Screen and Family Ledger

Cadence is requesting an enhancement to help manage accounts. Currently, SCW does not provide a way to differentiate between autopay methods and stored one-time payment methods on the Online Credit Card screen or the family's ledger view.
Bennett Wright 8 months ago in SCW 0

Provide detail report to drill all the way down to Accounts Receivable

The "drill down" in the General Journal Balance Sheet for Accounts Receivable is not helpful. I am unable to reconcile the value with family data. I suspect I have an error somewhere. A detailed drill down to individual transactions that make up "...
Guest 8 months ago in Desktop User Suggestions 0

Seperating AM and PM times

Looking to see if when running a report for our billing the system adds how many days the child is in attendance, but we would like to see a report to produce how many mornings and how many afternoons the child is in attendance. Our before school ...
Guest 8 months ago in Desktop User Suggestions 0

Parent engagement authorized pick-ups NOT syncing with changes in desktop!!

I had a mom who requested A MONTH AGO to remove the dad and his parents from the child's pick-up list. I went into the desktop and UNCHECKED the box for pick-up on all three people. Today one of those people came to pick-up and my check-out employ...
Guest 8 months ago in Desktop User Suggestions 0

Filter reports by school ID

As a Center on TE that has multiple locations, I want to be able to filter on SchoolID when generating reports, so that I do not have to filter through unrelated data when I may only care about a certain school (NOTE: this will only be made availa...
Mari Triphahn 8 months ago in Tuition Express / Center Daily Tasks 0 Planned

Bilingual option

We have several families that do not speak english and thought it would be really good if there was an option when a child enrolls and we are putting their information into the system and there was something we could click to say they need to read...
Guest 8 months ago in Desktop User Suggestions 0

Mass/Bulk Refunds

Currently the only way to refund in the system is to go to each individual family and apply a refund. It would be nice to have an option to mass refund families.
Guest over 4 years ago in SCW 0