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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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When I cancel a credit card batch through Tuition Express why aren't the fees returned? In any other business this would be considered stealing.

When I cancel a credit card batch through Tuition Express, the fees from that original batch are still charged to my parents. After speaking with support it appears that I have to manually void the fees associated with my already canceled credit c...
Guest 5 months ago in Desktop User Suggestions 0

Change 4006 Error message within MyProcare to be more descriptive

The 4006 error message as presented on MyProcare.com is a very confusing error message as it advises to call into Tuition Express support but this is a step that actually must be completed by the center, not the parents who see the error message l...
Nick Sarbaum about 2 years ago in Procare Desktop / Internal Facing 5 Will Not Implement

Email admin when incident reports are completed

Customer has a system where they keep all incident reports in an email domain. He believes that it would save him and staff a lot of time if we could have a way to send final incident reports to an email that includes the pdf report.
Colin Von Seggern 10 months ago in Online Ideas Workspace / OL - Daily Activities 0

Automatically send that week's lesson plan to the parents whenever the child is signed into Parent Engagement like on KidReports

In Kidreports, the teachers could click on an option that automatically sent that week's lesson plan to the parents whenever the child was signed into Kidreports. Teachers aren't liking that they have to manually send those lesson plans or make su...
Emma Satterfield over 3 years ago in Online Ideas Workspace 0

Create icons that display to show if the sign-in/sign-out methods staff members used were via Desktop or PE.

It would be helpful to have icons that display to show if the sign-in/sign-out methods staff used were via Desktop or PE. Similar to how we have icons that display to help centers know if parents used curbside and/or QR si/so methods.
Emma Satterfield over 3 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection / OL - Sign In & Attendance 1

Permissions to delete messages

The non-admin staff are able to delete the messages that they have sent to parents. I can foresee this being a concern for Admins that they could send parents a message and then delete it. Please offer some option for permissions on deleting the m...
Guest over 3 years ago in Online Ideas Workspace 0

Filter by recently uploaded

our daycare frequently uploads notes/photos in batches, often times at much later times than the photo was taken. This results in us having to scroll through the entire day to find out what’s new and what we haven’t seen before. Can there be a fil...
Guest 5 months ago in Desktop User Suggestions 0

Ability to Move Inactive Procare Users or Hide Them

With the turn around at centers these days the Procare Users section can get very crowded and there is no current way to reorganize users or hide users that are no longer working for the center. Customers have suggested that it would be helpful if...
Kristin Fuller over 2 years ago in Procare Desktop / External 1 Already exists

On the payer 'person information page', it would be great if there was an option to log the text message as it is when you send a mass text message.

This allows up to track all correspondences with the parents so all staff can be informed on all and any correspondences with the parent.
Guest 5 months ago in Desktop User Suggestions 0

Make tuition payment on app

A frustration has come to our attention repeatedly that Procare currently restricts families from making payments through the online app when a center passes the card processing fee onto the family. We have observed that two other centers, partner...
Guest 5 months ago in Desktop User Suggestions 0