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Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Showing 1574

Van Driver Code for Bus runs

Licensing requires a legal signature when signing the kids in to or out of the facility. There is no area available for this on Procare
Guest 5 months ago in Desktop User Suggestions 0

Automatic late fee

Adding an auto feature to apply a designated late fee amount to an invoice that is outstanding for a designated time frame.
Guest 5 months ago in Desktop User Suggestions 0

Allow option for multiple selections on registration form drop downs

The new registration form configuration does not allow for multiple selections on drop down menus when adding new fields. This is an important feature for controlling and collecting certain information.
Guest 10 months ago in Desktop User Suggestions 0

NACHA character limit increase from 17 numbers to 20 numbers

Center is trying to use Direct Deposit extra add on for Procare DT. The NACHA from Chase Bank needs to be 20 numbers, but Procare DT only allows 17 numbers. Director reached out to Chase bank for accommodations but they told her it has to be 20 nu...
Dominic Smith over 1 year ago in Procare Desktop / Internal Facing 0 Will Not Implement

ADD new child to existing families

Can you add a feature so they can ADD a new child directly to an existing account rather than having our team have to add the new child? It seems to reason that if a New Family can register multiple children at once that Returning Families can do ...
Guest 5 months ago in Desktop User Suggestions 0

Self Serve TE email changes

I believe it would be very helpful to explore creating a way for centers to self serve on email changes for TE, this may be impossible for now with current BAM limitations but I would like this to be kept in mind as we upgrade internal systems as ...
Nick Sarbaum over 1 year ago in TE Transactions / Reduce Resources to support TE 0

Lead Registration Form Data Mapping

The data fields being pulled from the leads form are getting mapped incorrectly when we go to physically print the form. Please see screenshots. It's not mapping the data fields correctly and is disjointing the information making the printed form ...
Guest 5 months ago in Desktop User Suggestions 0

App to Desktop Schedule Sync

The schedule entered in the desktop does not sync with the schedule on the app. When checking children in, all of the children show up whether they are scheduled for that day or not. Even if we manually change the schedule in the app they still sh...
Guest 5 months ago in Desktop User Suggestions 0

System Generated notice for families who's credit card declines

I would like to suggest that there is a notice that we can custom create to be automatically generated to a family who's credit card declines
Guest 5 months ago in Desktop User Suggestions 0

Payment Reconciliation Tool - Not include already posted payments

Customers would prefer that the Payment Reconciliation Tool only show successful payments that have not posted to the ledger. Kama`aina Kids - 10859000 has reported successful payments and refunds showing in the Payments reconciliation tool that a...
Beth Carlin 5 months ago in Procare Desktop / Internal Facing 1 In Review