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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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SCW: Health Insurance Reporting Needed

Client needs to be able to pull and export the following data fields in report format: Child Name, Center, Health Insurance (Yes/No), Policy Name, Policy Number, Insurance Phone
Meagan Haas 11 months ago in SCW 0

SCW: Add Marital Status data within reporting

Client needs to be able to pull marital status data. This information will also be needed within their annual reports. *If its easier to add to an existing report with parent data, that would work. (For example: Child Directory)
Meagan Haas 11 months ago in SCW 0

Standard Report Enhancement - Student Enrollment Analysis

Corporate Reports > Family Data > Tracking > Student Enrollment Analysis Customer would like for the report to sort by Region Code, then School Code within the System Configuration > Locations & Users > Regions & Schools win...
Jesse Hartman 11 months ago in Procare Desktop / Internal Facing 0

SCW: Combine Scholarship Valid Values

Scholarship redemption uses valid value code DSCT when it is used at check out within the new registration page. However, it is coded as SCHL when redeemed at check out within the parent portal. Can they be combined to all fall under the same vali...
Meagan Haas 11 months ago in SCW 0

Manual Adjustment Report is not picking up correct transactions

We have tried to use this report but it does not reflect properly
Guest 11 months ago in SCW 0

Have a report that shows Desktop License screen, and what modules are applied

Link to support article showing DT license: https://www.procaresupport.com/procare-desktop/docs/license-configuration?highlight=license If a customer has multiple licenses on the same IKN, and they vary (ex. 2 fulls and 1 mini) we are unable to se...
Anastasia Goggins 11 months ago in Data Platform / Power BI Report 2

Make tiles in the Connect Portal dynamically adjust the font size to fit in the tile for when Data Field changes are made so that the verbiage is all visible

This will let parents see all the verbiage in the tiles if a data field change is made
Guest 12 months ago in SCW 0

Allow Payment button in MyProcare to be turned off at the School level

Allow Payment button in MyProcare to be turned off at the School level. Currently the MyProcare button is either on or off for an entire IKN which disenfranchises our larger corporate accounts that want more granular control. Even a regional on/of...
John Michaels 12 months ago in Procare Desktop / Enterprise Support 0 Future consideration

SCW: Additional Field in Weekly Attendance Report

Charleston County School District is requesting the field 'School ID' to be included within the Weekly Attendance-Excel Report. It is information they need displayed for attendance/reporting purposes. They currently have that field relabeled as Po...
Meagan Haas 12 months ago in SCW 0

Ability to use check in with separate monitor

The customer is using one computer and has two monitors. The customer wanted to be able to use a second monitor exclusively for Procare Desktop check-in and not have the other aspects of Desktop show there. Support said this is not a feature we cu...
Andrew Schreiber 12 months ago in Procare Desktop / External 0