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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Easy way to print parent/staff messages

Londa Quittem from New Horizon is looking for an easy way to print parent messages. Currently, The best way to print off messages for a student is to go to the message thread on the website, load all the messages needed, select them by clicking an...
Kelsey Boyd 6 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Ability to select multiple rooms when messaging families

Right now, when messaging in the Procare app, you have a choice of messaging to all rooms, or one room at a time. We often need to message, for example, both PreK classes, or all rooms except school age. If we could write one message and check off...
Guest 6 months ago in Desktop User Suggestions 0

Scheduled Capacity Changes

Customer may change licensing parameters for different classrooms for lower or higher capacity and/or ratio and they want to make those changes effective in advance. They want to be able to add start and end dates for different configurations.
Jesse Hartman 6 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

Report that shows if an employee timecard entry was made in desktop vs the check-in station, and if so the creation date and time of the entry.

We require school leaders to check-in/out when they're in the building. The audit report shows entries that were changed or deleted, including when and by whom, but there is no way to see if an entry was created through the employee check-in stati...
Guest 12 months ago in Desktop User Suggestions 0

Email notification for Admin & Parents for Card transactions

We receive a notification if a family's tuition does not go through only if they pay through a bank account/ACH. It would be nice to have one for those using cards as well that automatically goes out to the family if their card is unsuccessful.
Guest 6 months ago in Desktop User Suggestions 0

The app online and the desktop sync shot record entries

If I have the desktop and the app it would be great to have the shot records sync. The records are easier to enter on the desktop but it is easier to send reminders to parents on the app.
Guest 6 months ago in Desktop User Suggestions 0

Larger pictures for "Emergency Card" Report

We need to be able to put larger pictures on the "Emergency Card" Report. Right now, they are very small, and some of our teachers do not have the best eyesight. This would be an accessibility feature to help many of us.On Procare Desktop, the pic...
Guest 6 months ago in Desktop User Suggestions 0

Permissions for Payment Rec tool

CDS has indicated that they would be unable to use the payment reconciliation tool as-is because they have concerns about misuse. They would like permissions associated with the tool in User Groups and Limits so that they can restrict access to it.
Jesse Hartman 6 months ago in Procare Desktop / Enterprise Support 2 Already exists

Syncing room transfers to desktop version

When a teacher transfers a child to another room on the Procare App it does not sync to the desktop version. Therefore if a licensor should ask for attendance it will show as incorrect, because the desktop shows one thing but the App and written a...
Guest 12 months ago in Desktop User Suggestions 0

Display ACH Reconciliations Greater than 10 Days

Family financial ledgers only update ACH payments within a 10 day window. If a user disputes a payment with their bank after that 10 day window, no reconciliation is done with SCW and displayed on the financial statement
Kaly Nasiff 6 months ago in SCW 0