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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Fix "District Manager/Restricted" role

We had origionally assigned this role to district managers to be able to run their assigned centres. It recently stopped working with the FTE Report and we had to switch all the users back from this role to one that does not filter. I think it is ...
Guest over 1 year ago in SCW 0

Silent install option for Procare Desktop installation .exe

Customers are requesting automated deployment of the Procare Installation .exe. With enterprise customers who are growing quickly, manually running the installer is not feasible or efficient for them. They are looking for an MSI installation file ...
Rose Wasserman over 1 year ago in Procare Desktop / Enterprise Support 0

Change payment wording under Actions

on the Financial tab > Actions there are two options for making payment 1. Make Payment 2. Online credit card. ISSUE: #2= Also allows you to take ACH payments but it doesn't mention that in the description. That should be updated. ISSUE -its co...
Guest over 2 years ago in SCW 0

Different order of the family financials tab (currently oldest to newest, would like it switched to newest to oldest)

Currently, financial transactions on the family ledger are ordered oldest to newest and some family accounts have so many transactions that it creates extra time for staff to scroll through them all.
Mike Mercer almost 3 years ago in SCW 0 Will not implement

Move Auto Bill to Front End Config

Currently we need to submit a ticket each time someone wants to turn their auto bill on and off. This takes an unnecesary amount of time to request and then have someone else complete when it could (ideally) be setup like the autopay that we have ...
Guest about 4 years ago in SCW 0

Future Billing Weekly Detail - Excel with additional Third Party Detail

Cadence would like the "Future Billing Weekly Detail - Excel" report to include - The third party discount The subsidy amount The TPD The copay
Beth Carlin over 1 year ago in SCW 0

Merge Letter for Vaccines

Kiddie Academy Kent Island - 35347264 Customer is very interested in having a merge letter created that provides parents name, child's name, and vaccine(s) due. They would like to be able to send this to parents and it show all of the immunization...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 0 Future consideration

Weekly query/job needed to look at ach transactions for fraud markers

Due to a fraud action by a customer using ACH via TE, we will need to have a weekly job ran that scrapes all ach transactions and looks for ach rejects with the following characteristics. Rejects for: No Account, Invalid Account exceeding 35% of a...
Jason Tarrant over 1 year ago in Tuition Express / Operational Efficiency 2

Delayed Enrollment Status

Customer would like to see an option when setting child statuses, particularly 'withdrawn' so that the effects of the enrollment change do not take effect until the very end of the day.
Jesse Hartman over 1 year ago in Procare Desktop / Internal Facing 2

Corporate DV for Employee Schedule

Dancing Moose Lake Park - 61588084 Customer is requesting that Corporate Data Views be made available to show Employee Schedule information. Specifically, they would like to be able to create DVs of the information that is contained in the Standar...
Jesse Hartman over 1 year ago in Procare Desktop / Internal Facing 0 In Review