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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Updates / new Releases

You should let companies know when you will do an update. Don't do it in the middle of the day. With Desktop, all check ins and users can't use Procare until we run the update on our server. Since we have moved to the cloud, we have had nothing bu...
Guest 19 days ago in Desktop User Suggestions 0

Notification email upon creation of lead from registration

Customer reported that when a new lead is created from a registration form, a notification email is not sent out. The lead status has to be manually changed to a different status, and then changed back to trigger the notification email being sent....
Jesse Hartman 3 months ago in Online Ideas Workspace / OL - Notifications 0

POS Transactions "View Declines" Option

Add a "view declines" option for the POS Transactions report so customer can view successful and declined POS payment in one report. This would help larger customer not have to run two reports for each of there schools to see which POS payment whe...
Liam McCarthy 4 months ago in TE Transactions / Center Daily Tasks 0 Future consideration

Students marked as inactive but have an active PRA

Sometimes students are accidentally marked as "inactive" when they have an active PRA. In this sutation, they do not show up on reports. Can the system alert the user when this occurs with a student?
Mike Mercer 20 days ago in SCW 0

Archive a Message Thread

BAM 36408873 wants the ability to archive a thread so they're not seeing all messages in their inbox.
Kelly Kohlhagen 20 days ago in Online Ideas Workspace / OL - Parent Messaging 0

Mark Messages Unread

BAM 36408873 would like the ability to mark messages as unread to come back to later (like when a parent makes a request and the admin/staff doesn't have time to do it right now but doesn't want to forget).
Kelly Kohlhagen 20 days ago in Online Ideas Workspace / OL - Parent Messaging 0

Student Sign-In Sheet Based on Schedules

BAM 36408873 needs a student sign-in sheet that is based on student schedules, not just room assignment.
Kelly Kohlhagen 20 days ago in Online Ideas Workspace / OL - Reports 0

One Report to Reconcile Family Payments or Easy Reconciliation Method within in the Software

BAM 36408873 has OL and TE and would like one report to reconcile their family payments so they can view the batched deposits alongside a breakdown of each parent payment. They have surcharging enabled for credit cards, which adds some complexity ...
Kelly Kohlhagen 20 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Ability to track staff PTO/holidays/sick time

BAM 36408873 wants to be able to track staff PTO/holidays/sick time through Procare.
Kelly Kohlhagen 20 days ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0 Future consideration

Include Surcharge in Payment Reconcile Tool posting

Customer would like the surcharge to be included in the payment reconciliation tool posting.Currently they need to do this manually when payments do not post to the ledger
Beth Carlin 20 days ago in Procare Desktop / Internal Facing 0