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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Event sign-up capabilities

Many centers love using engagement to communicate with their parents. Customers have asked for the ability to have a live sign-up form to things like potlucks and class parties. Right now, they have to use another program like Signup Genius - it'd...
Courtney Iversen 5 months ago in Online Ideas Workspace / OL - Calendar 3

Health Check on Attendance Report

In NY, licenses and programs need to run a single report and see the staff record a "health check" note on their attendance report.
Emma Hogan 8 months ago in Online Ideas Workspace / OL - Reports 0

Allow timesheets to be locked

Timesheets should be able to be locked so that changes cannot be made to them once payroll is processing. By not having this feature, discrepancies arise, and it is difficult to see when those changes are made. We currently cannot tell if an emplo...
Guest 13 days ago in Desktop User Suggestions 0

Registration form copy automatically sent to parent

Have the parents automatically receive a copy of the registration form that they submit.
Rob Relf 13 days ago in Online Ideas Workspace / OL - Leads 0

Add a Meals Served/ Claimed report to OL

A customer requested that a report be added to OL that shows how many meals they are getting reimbursed for each child. They also want the ability to choose how many melas a day are claimed. They essentially requested the same functionality as the...
Ray Loerke about 1 month ago in Online Ideas Workspace / OL - Reports 0

Parent Refunds

We used to have the ability to refund a parent payment through te.com, but now the center's refund options are limited to POS transactions with a negative amount, which requires the card to be present or the card information entered manually. Sinc...
Shannon Nowak 6 months ago in TE Transactions / Center Daily Tasks 0

Field Trip Sign up/Registration

Parents should be able to give consent for a child to attend specific trips through the app or My Procare. Just like the re registration click on the child you would like to register and be able to pay for the trip.
Guest about 2 months ago in Desktop User Suggestions 0

Refunds Overview

OL sites inquire why they can only refund payments made in the OL software going back 90 days. These types of questions usually arise when trying to refund a registration payment. When a fee cannot be refunded, we advise the client to write them a...
Johnny Colvin 6 months ago in TE Transactions / Operational Efficiency 0

deactivate mobile functionality when trial expires

When free trials of Online expire the mobile app continues to function as normal (including SISO, parent communications, calendar, etc) meaning these free trial customers are able to continue to use basic functionality indefinitely for free. Examp...
Courtney Iversen 6 months ago in Online Ideas Workspace / Other 0

Recurring invoices adjustment

A customer has a school of almost 300 kids, all of whom only attend on occasion and unexpectedly, and when they do, their recurring attendance plan bills them. However, when they don't attend, they are invoiced $0. While it makes sense why this ha...
Red Lake 4 months ago in Online Ideas Workspace / OL - Billing & Accounting 0