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Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Prevent payment from OL to Quickbooks integration

When using the Quickbooks Integration, the customer is requesting that an option be created to prevent or disable payments from syncing over when using the Quickbboks Integration. Customer would like the ability to just sync over charges, and prev...
Gregory Wilson 8 days ago in Online Ideas Workspace / Tuition Express/Payments 0

date for moving a child up

It would be nice to have a date to move a child up to another class. then have the reports match that. right now if i pull a meal count report from 3 months ago its going to show a child who has moved in the wrong class, same goes for when we chan...
Guest 8 days ago in Desktop User Suggestions 0

non-System Supervisor permission enhancements

Customer would like the ability to give non-System Supervisors a permission that allows access to individual school settings found under Configuration > System > Locations & Users Another related issue for them is that user groups access...
Jesse Hartman 16 days ago in Procare Desktop / Enterprise Support 0 In Review

Allow Subsidy Line Items to be edited

After receiving the subsidy payment, centers that do not wish to 'Write Off' inaccurate Subsidy Line Items need to edit the original line item. They currently cannot edit these line items in either the Family or Subsidy Ledger.
Zachary Keith about 2 months ago in Online Ideas Workspace / OL - Subsidy 2

Print Monthly Sign In-Out Sheets

The ability to print monthly sign-out sheets for students on the student sign in section of procare online.
Davina Metts 3 months ago in Online Ideas Workspace / OL - Sign In & Attendance 0

Invoice line item order

Make line items added to invoices in Procare Online appear in the order in which they were added. For this customer (BAM 56423058), the order of the line items matters, but after they create the recurring plan, the preview shows the next invoice w...
Kelly Kohlhagen 3 months ago in Online Ideas Workspace / OL - Billing & Accounting 1

Recent payment scroll bar

In expenses & ledger when you post a payment it only lists 10 total and after that you can't see anything without pulling a report. It would be fantastic if the recent payments section you could scroll up and down to see all amounts added for ...
Guest 9 days ago in Desktop User Suggestions 0

Additional permissions for OL/FE

It would be helpful if Online and Family Engagement had a more granular permissions breakdown to allow Admins to set more specific permissions for users.It does not have to match the level of options Desktop has, but more options would be extremel...
Beth Carlin 9 days ago in Online Ideas Workspace / OL - Permissions 0

When I cancel a credit card batch through Tuition Express why aren't the fees returned? In any other business this would be considered stealing.

When I cancel a credit card batch through Tuition Express, the fees from that original batch are still charged to my parents. After speaking with support it appears that I have to manually void the fees associated with my already canceled credit c...
Guest 9 days ago in Desktop User Suggestions 0

Increased Password Security

Procare Online could benefit from having greater security during onboarding. Currently, when implementations creates accounts, we need to set customers up with a password and there is no requirement for customers to change it. It would be ideal of...
Kelly Kohlhagen about 2 months ago in Online Ideas Workspace / Other 0