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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Health Check on Attendance Report

In NY, licenses and programs need to run a single report and see the staff record a "health check" note on their attendance report.
Emma Hogan 10 months ago in Online Ideas Workspace / OL - Reports 0 Future consideration

Allow installation on computers with ARM chips

Kiddie Academy has had several franchisees approach them asking why they can't install Procare onto the newer Microsoft laptops that use ARM chips. They expect demand grow and would like their owners to have the option to use Desktop on such devic...
Jesse Hartman 7 months ago in Procare Desktop / Enterprise Support 5 Will Not Implement

Event sign-up capabilities

Many centers love using engagement to communicate with their parents. Customers have asked for the ability to have a live sign-up form to things like potlucks and class parties. Right now, they have to use another program like Signup Genius - it'd...
Courtney Iversen 7 months ago in Online Ideas Workspace / OL - Calendar 3 Future consideration

Activity info to parents

I would like an option to not notify parents of everything throughout the day and instead send an end of the day report. I would like to just approve pictures to send those home during the day. You need to give the center the control of what is se...
Guest 17 days ago in Desktop User Suggestions 0

Add User Tracking on New Family Registration Pages

Douglas County School District had a family create a new family account back in May 2025 but somehow they registered for base registration at two separate locations. Unfortunately, we do not currently have any tracking available to prove exactly w...
Robert Skylis 17 days ago in SCW 0

Parent Refunds

We used to have the ability to refund a parent payment through te.com, but now the center's refund options are limited to POS transactions with a negative amount, which requires the card to be present or the card information entered manually. Sinc...
Shannon Nowak 8 months ago in TE Transactions / Center Daily Tasks 0

Incident notifications for admins

Customer from BAM 34840000 says that the admins at her location need to be notified when there is an incident report made, so they can approve it as soon as possible and notify the families. After some testing, myself and another agent confirmed t...
Red Lake 11 months ago in Online Ideas Workspace / OL - Daily Activities / OL - Notifications 0 In Review

Invoice line item order

Make line items added to invoices in Procare Online appear in the order in which they were added. For this customer (BAM 56423058), the order of the line items matters, but after they create the recurring plan, the preview shows the next invoice w...
Kelly Kohlhagen 11 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Future consideration

Cadence - Add Parent Fields to the Get '/agingreport/araging' API

Cadence is hiring a third party collections agency vendor who will have access to calling this API and needs the below parent contact fields to be included: Address Cell Phone Number Home Number Email Address
Kevin Vergel-De-Dios about 2 months ago in SCW 0 Future consideration

Classroom forecasting / Predictive Enrollment

Being able to report on, or otherwise see visualizations of classroom capacity by enrollment, student age, and program assignments. The intent is to be able to get accurate reporting for distinct timeframes for analysis, and to be able to look int...
Jesse Hartman 2 months ago in Online Ideas Workspace / OL - Reports 0