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Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Showing 1927 of 1927

Same region combine payroll reports

When filing taxes we have to combine reports from all school in the same region. If schools are in same region (Same ein) payroll reports should be combined .
Guest 6 months ago in Desktop User Suggestions 0

Make Tuition Express reports viewable from phone when access to TE ends

Hi. Frequently, I check the payments that have been made throughout the day from my phone. As I understand it, when access to tuition express ends, this information will only be available via a computer. That is very inconvenient compared to the c...
Guest 6 months ago in Desktop User Suggestions 0

Display ACH Reconciliations Greater than 10 Days

Family financial ledgers only update ACH payments within a 10 day window. If a user disputes a payment with their bank after that 10 day window, no reconciliation is done with SCW and displayed on the financial statement
Kaly Nasiff about 1 year ago in SCW 0 Future consideration

Allow attachments to be sent with messages

When families want to send a picture to admin or teachers like a missing item, a bite mark that may have been missed or a screenshot of a health assessment appointment that is coming up.
Guest 6 months ago in Desktop User Suggestions 0

Ability to Move Inactive Procare Users or Hide Them

With the turn around at centers these days the Procare Users section can get very crowded and there is no current way to reorganize users or hide users that are no longer working for the center. Customers have suggested that it would be helpful if...
Kristin Fuller about 3 years ago in Procare Desktop / External 1 Already exists

Billing for subsidize payments with parent cost share

Our center is very unique as are parents pay a weekly tuition according to their income. All families are charged the full weekly tuition by their child's age group. Families who qualify to pay less than full tuition pay a cost share. The differen...
Guest 6 months ago in Desktop User Suggestions 0

MyProCare: Spanish Inclusion

No family connection materials are available in Spanish. We're able to insert manual translations for many things, but some have no room, and others have no options. In a profession aiming to reduce barriers, this is a significant barrier that tak...
Guest 6 months ago in Desktop User Suggestions 0

Additional or editable gender options

Critical in this century to have more than binary options, "OTHER" or "UNKNOWN" available to families. Lack of inclusive options alienates families and is embarrassing to us as a program.
Guest 6 months ago in Desktop User Suggestions 0

MyProCare.com website needs to be updated for use with a phone browser for online registrations

This is a big issue for us - this has been an issue many times - families are thinking they registered and we never receive the registration. Or after they spend time completing all the information on the registration form, they get a message "sor...
Guest about 1 year ago in Desktop User Suggestions 0

Change 4006 Error message within MyProcare to be more descriptive

The 4006 error message as presented on MyProcare.com is a very confusing error message as it advises to call into Tuition Express support but this is a step that actually must be completed by the center, not the parents who see the error message l...
Nick Sarbaum over 2 years ago in Procare Desktop / Internal Facing 5 Will Not Implement