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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Prevent excessive attempts on previously declined cards

TSYS risk team flagged an account recently (Little Clippers After School #84870018257971) for running 12 transactions against the same card after it was initially declined. TSYS would like us to prevent these type of transactions in case they are ...
Jessica Flitcraft over 4 years ago in Tuition Express / Operational Efficiency 0

I would like to be able to change the Reporting Group in the Blue Family Tab, to be able to filter more than 1 item, also in the Green Payments Tab under Outstanding in the Search Criteria I would like to be able to filter more than 1 item.

It will cut down on the time for collection during the first of the month.
Guest over 4 years ago in SCW 0 Will not implement

Provide parent view of requested registrations, pending registration requests and enrolled sessions

Currently, from the parent portal, parents can not see what sessions they have requested registration for, are pending approval for, or have been enrolled in. The only way a family has confirmation or knowledge of their status is from an email sen...
Guest over 4 years ago in SCW 0

Need valid values for Resides With question for new family registration

Many families do not "fit" the limited hard coded options currently provided for answering the question for who the child resides with.
Guest over 4 years ago in SCW 0 Will not implement

Make Bundles default Pricing in BAM

Request received from Mary to switch the default pricing method on new TE boards from Tiered to bundles. Based on her feedback, the majority of new boards are bundles. Support has the ability to change the rates, but if they forget an app could be...
Jessica Flitcraft over 4 years ago in Tuition Express / Procare Boarding 0

Updates to Opt-Out

Currently, the opt-out link is automatically included in email communications and the field cannot be hidden in the connect portal. We understand the legal need for an opt-out option with regard to marketing email ("commercial email"), but we are ...
Guest over 4 years ago in SCW 1 Will not implement

Can we get "Permission to Toothbrush" with Yes/No added to the Additional Information section on the More tab of the Children tab?

Certain schools need this for licensing... Then we need a report with this information.
Guest over 4 years ago in SCW 0

Ability to Delete New Tuition Rate - Not Entire Rate

Right now, you can only delete an entire tuition rate and all associated changes. If, when setting up a new rate, the wrong date is entered, there is no way to change the date or delete just that rate. The only way to fix it is to delete the entir...
Guest almost 5 years ago in SCW 3 Already exists

Send notification for documents uploaded in the parent portl

Currently there are no notifications sent when a family uploads documents in the parent portal.
Guest almost 5 years ago in SCW 0 Already exists

Add a Program Required Indicator to the Valid Value Table

Many clients set up their GL Builder segments to take part of the GL code from the Room or Room Category. But when a fee is entered manually, often the user does not select a room to associate the fee to. Then when the GL export is run, they have ...
Guest almost 5 years ago in SCW 0