Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Documents move with a child

We are beginning to use the document files to store all student files electronically. However we have noticed that if we add this child to another program, their documents don't import with the rest of their data
Guest 8 months ago in Desktop User Suggestions 0

Allow the classroom and intended enrollment date to be saved in MyProcare(Waitlist). Also, allow filtering on these key fields

The Waitlist would be of much greater value if we were able to save Classroom and Intended Enrollment date in MyProcare (Waitlist). These fields can be updated but the system does not allow it to be saved. Often potential customers register early ...
Guest 8 months ago in Desktop User Suggestions 0

Add Rate Screen & Reporting

I spoke with Mike Hummer at Primrose School at Moorefield Station. He would like to have; (1) a Procare Report that simply lists all the types and the associated rates. Furthermore, it would be helpful to have (2) a separate location within Procar...
Lexi Hueseman 8 months ago in Online Ideas Workspace / OL - Billing & Accounting / OL - Reports 3 Needs More Information

Allow other enrollment statuses to sync to Engagement

Several customer have expressed a need to have access to other statuses that sync records into Engagement functionality. Allowing a 'Pre-enrollment' status to sync family data into Engagement and send out parent invitations prior to the child's ac...
Jesse Hartman over 1 year ago in Procare Desktop / Internal Facing 1 Will Not Implement

Ability to identify families that cannot be surcharged CC Fees

We currently have Deleware subsidy families and part of that program is that we are not allowed to charge these families and extra fees including CC surcharge fees. However, we also cannot treat these families differently by saying they can only p...
Melissa Winterborne almost 2 years ago in SCW 0 Future consideration

Set Invoice Due Date Reminder

BAM 98417794 & 92687233 are 2 Centers coming from BW and when setting up their recurring plans, they asked if we could set reminders before the invoice is due. In BW they are able to automate reminders to be sent 1, 2, or 3 days before the due...
Kelly Kohlhagen 8 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

Allow ACH payment on Registration forms

BAM—86998056 Currently, regardless of the accepted payment type configuration in QB, Registration form fees can only be paid via card. This is confusing and frustrating for customers who are limited to ONLY receiving payments via ACH. "Center is s...
Sirah Brautigam 8 months ago in Online Ideas Workspace / OL - Enrollment / Tuition Express/Payments 0 Future consideration

Tuition Express NSF notification

We love TE for the ease and timesaving. The only issue is that admin gets zero notification when a payment does not process. Therefore, we do not know the payment was not made unless we look at each individual account a few days after processing.
Guest 8 months ago in Desktop User Suggestions 0

need salary info to log/date stamp when increases occur.

There is no record or report to pull that would indicate when an employee wage was increased and from what amount. Yes we can create a log, but that leaves room for human error. If the adjustment itself could time stamp and log (similar to enrolle...
Guest 8 months ago in Desktop User Suggestions 0

Red dot for visual cue on Pending Approval for activities

BAM - 32333447 - Customer would like to have a visual cue for pending approval list so you can easily see when there is a new one. " It would be great if when there was a Pending Approval on the Dashboard, a red dot could appear in the menu on the...
Sirah Brautigam 8 months ago in Online Ideas Workspace / OL - Dashboard 0 Future consideration