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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Time card corrections

Concern 1 In my case the heiracrcy is Director -Asst Director - Teacher Assistant director can go in and change clock in times of the teacher if she forgot to clock in, or the sysytem did not work or training hours or holidays need to be entered. ...
Guest 8 months ago in Desktop User Suggestions 0

I recommend that Procare be fixed so that a custom schedule can't be created and saved without at least one line of data in it.

Currently a custom schedule can be created without anything in it. That means the child won't have any FTE value, but also doesn't appear on the report of children without a schedule, so we won't know the issue exists.
Guest 8 months ago in Desktop User Suggestions 1

Live Sign In Feed - Green Dot

The live sign in feed is pretty confusing for clients. There may be multiple entries for a child if transferred to another room and the green dot will not show on all entries, or even the most recent. Could we get green dot to show on all entries,...
Guest almost 4 years ago in Online Ideas Workspace / OL - Sign In & Attendance 1 In Review

Live Room Feed - Not live

The Live room feed is not really live, you have to refresh the screen to see any new data. Can we make it auto-refresh or something?
Guest almost 4 years ago in Online Ideas Workspace / OL - My School 0 In Review

Assessment Reporting Filter Ability

What is the Problem: When trying to utilize the reports for assessments to discuss with a parent currently the only option is a giant long list of things that could have been recorded over long time spans. Business goal: To have a usable report to...
Guest over 4 years ago in Online Ideas Workspace / OL - Reports 7 Planned

Automated Deposit Reports

Customer has a difficult time ensuring that payments (TE, cash or check) inside of deposit reports (Functions > Family Accounting > Deposit Reports) are properly assigned and closed. Payments have to be checked, a post date assigned, the acc...
Jesse Hartman 8 months ago in Procare Desktop / Enterprise Support 2 Will Not Implement

Batch Payment Upload - Agency Accounting

Customer frequently encounters situations where they have payment checks from subsidy agencies that cover large sums of money that must be entered into Agency Payments manually, line by line. The system as-is requires manual entry which is laborio...
Jesse Hartman 8 months ago in Procare Desktop / Enterprise Support 1 Future consideration

Agency credit card payments in Procare Desktop

BAM 42725640 has a substantial portion of their business come through as agency payments from government agencies like Space Force. Those agencies want to pay via credit card, but there's not currently a way to do that in Procare Desktop + Tuition...
Benjamin Matson over 1 year ago in TE Transactions / Increase Revenue 0

Add *User defined* Immunization Expiration Date as an item for letter merge

This would save time when sending Reminders to families. I personally use this feature to send the letters to remind families that their child's immunization form will expire soon but the problem I have is that I have to filter children by immuniz...
Guest 8 months ago in Desktop User Suggestions 0

Customized Recurring Payment Authorization email/text/form

Customer is asking if it is possible to customize their Recurring Payments Authorization email/text/form to include their organization name instead of the school name in Desktop that the Recurring Payment Authorization functionality references. Th...
Jesse Hartman over 1 year ago in Procare Desktop / Internal Facing 0 Will Not Implement