Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Charges Allocation Report

York is looking for a report that pulls information by where the charges are allocated as opposed to where revenue is
Karen Alexander 11 months ago in SCW 0

Case Management Module

Case Management Module for centers that provide additional resources/services to families. ability to track housing, resources sent, care plans, etc. Abillity to fill out full family information for resources, and not just basic info
Shanon Janczak 11 months ago in Procare Desktop / External 0 Will Not Implement

Make a notation of possible convenience charge for using credit card.

Although I notify our clients that there will be a 3% convenience fee for using a credit card, I have had many complain that this is not indicated on the link they are given for set up. I understand that a specific amount may vary from place to pl...
Guest 11 months ago in Desktop User Suggestions 0

Employee Onboarding Digitization

Like the MyProcare feature that offers the ability to digitize registration of children, I think a great ProCare feature would be the digitalization of employee onboarding.
Guest 11 months ago in Desktop User Suggestions 0

Notification sent to school when a payment is made

The Preparatory School-Dripping Springs - 35665535 Customer would like the option of an explicit notification to be sent to the school when a parent's payment is successfully processed through TE OR when a parent signs up to use TE.
Jesse Hartman almost 2 years ago in TE Transactions / Operational Efficiency 0

Allow Centers to Add a Surcharge for Debit Card Payments

Many centers are greatly disappointed when they learn that Procare Online & Tuition Express can only add a surcharge for Credit Card Payments. Many centers that have used other processing services, like Stripe, are accustomed to passing on all...
Zachary Keith over 3 years ago in Online Ideas Workspace 3

Option for Static SISO QR Code

Customer would like a single, static, QR Code for SISO. "If we could have a stable scan code that would work better for the school as we have multiple drop off and pick up zones which are outside on the playground. That would at least take care of...
Zachary Keith over 3 years ago in Online Ideas Workspace 1

Confidentiality in the engagement side and Meals

All teachers have availability to all classrooms in the engagement side. We feel like this could cause a confidentiality issue. Teachers have also accidently made changes in other classrooms. I have call Procare help desk and I was told there is n...
Guest 11 months ago in Desktop User Suggestions 0

SW Revenue Percentile Blank for SCW Accounts in Salesforce

Here is an example: Root ID: 18158254 Link to SF Hierarchy: https://procaresoftware.lightning.force.com/one/one.app#eyJjb21wb25lbnREZWYiOiJzZmE6aGllcmFyY2h5RnVsbFZpZXciLCJhdHRyaWJ1dGVzIjp7InJlY29yZElkIjoiMDAxOFcwMDAwMXc4NmVxUUFBIiwic09iamVjdE5hbWU...
Anastasia Goggins 11 months ago in Data Platform / Defect/Bug 0 Planned

Subsidy Account Reporting that includes the student's name

Centers have been asking for better reporting for transactions documented under the "Subsidy Account" that includes the student's name. The ledger detailed transaction report has a column for the student name, but the name does not generate in thi...
Marissa Ryan over 3 years ago in Online Ideas Workspace 1