Multi-site organizations are experiencing confusion when using the Tuition Express Payments by Type report. Although the report header reflects a single location, the output includes transactions from all associated sites. This creates a mismatch ...

It was so helpful to see if immunizations were due when the color scheme was either red, yellow, or green

We are interested in having QuickBooks intergrade into ProCare. I was told that ProCare to QuickBooks is an option, but not the other way and we are interested in that. We have a bookkeeper that will be using QB and we would like ProCare to stay u...

Users are confused by which action a checkbox takes, whether it Disables or Enables a report feature in System Configuration > Program Customization modals.

Request that Desktop send the associated account key from Desktop when sending transactions info to the Payments API so that BAM and TE reports can accurately reflect the account key that is in Desktop.

Support would like to propose an enhancement to the KinderConnect Desktop Extra to improve workflow support for centers transmitting attendance data. At present, Desktop Extra displays only children with a status of Currently Enrolled. However, ma...

Childcare centers often need to process parent refunds as part of their routine accounting tasks. Currently, in Procare Desktop, navigating to Deposit Reports > Modify Batch presents a message (see attached screenshot) that may give users the i...

Current state of the payment reconciliation tool is not the best. Tool is confusing and unintuitive due to accessing it on an individual account ledger rather than the functions menu No way to remove transactions from the tool if a payment was...

Customers have been asking for the corporate Historica Fee Summary report to be rebuilt for TE, citing that it was the only TE report that provided a summary list of centers with their totals in fees, followed by a per-location breakdown of the de...

The customer is requesting enhanced functionality for entering immunizations. Their suggestion is a copy and paste function.They have many students where they are entering the same immunization for the same day or the same day for multiple immuniz...