Column Header in Program Customization - Active or Disabled
Users are confused by which action a checkbox takes, whether it Disables or Enables a report feature in System Configuration > Program Customization modals.
Linked Refunds - Allowing CC and ACH Refunds through the Deposit Report
Childcare centers often need to process parent refunds as part of their routine accounting tasks. Currently, in Procare Desktop, navigating to Deposit Reports > Modify Batch presents a message (see attached screenshot) that may give users the i...
Expand Child Visibility Criteria in KinderConnect Desktop Extra
Support would like to propose an enhancement to the KinderConnect Desktop Extra to improve workflow support for centers transmitting attendance data. At present, Desktop Extra displays only children with a status of Currently Enrolled. However, ma...
Centers currently have no reliable way to track when payer credit cards are about to expire. While there was previously an "Expiring Cards" report in TE.com, it often failed to show accurate or relevant data, leading many centers to stop using it ...
Multi-site staff scheduling tool for afterschool that manages weekly staff schedules, time off, call-ins and sub placements
We need a scheduling tool similar to the 7Shifts App that allows us to place staff in a schedule and publish that schedule weekly (two weeks in advance). In addition the tool should allow staff to request time off for our staffing manager to appro...
We are requesting an enhancement to the Procare Desktop Extra for Kindersystems. Currently, the Extra handles the matching of children and the transmission of attendance. The state of Arizona requires the ability to transmit absences using the Ext...
Current state of the payment reconciliation tool is not the best.
Tool is confusing and unintuitive due to accessing it on an individual account ledger rather than the functions menu
No way to remove transactions from the tool if a payment was...
Customers have been asking for the corporate Historica Fee Summary report to be rebuilt for TE, citing that it was the only TE report that provided a summary list of centers with their totals in fees, followed by a per-location breakdown of the de...
Add ease of use when adding completed immunizations for multiple students
The customer is requesting enhanced functionality for entering immunizations. Their suggestion is a copy and paste function.They have many students where they are entering the same immunization for the same day or the same day for multiple immuniz...
Under MyProcare > Review & Import screen, the actual registration times are not specific to the customer's timezone, and defaults to either Pacific Time, or UTC. New Family Imports default to UTC Re-Reg Imports default to Pacific Ideally, t...