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Column Header in Program Customization - Active or Disabled

Users are confused by which action a checkbox takes, whether it Disables or Enables a report feature in System Configuration > Program Customization modals.
Shannon Nowak 13 days ago in Procare Desktop / External 0

Expand Child Visibility Criteria in KinderConnect Desktop Extra

Support would like to propose an enhancement to the KinderConnect Desktop Extra to improve workflow support for centers transmitting attendance data. At present, Desktop Extra displays only children with a status of Currently Enrolled. However, ma...
Shannon Nowak 19 days ago in Procare Desktop / External 0

Linked Refunds - Allowing CC and ACH Refunds through the Deposit Report

Childcare centers often need to process parent refunds as part of their routine accounting tasks. Currently, in Procare Desktop, navigating to Deposit Reports > Modify Batch presents a message (see attached screenshot) that may give users the i...
Shannon Nowak 4 months ago in Procare Desktop / External 0

Payment Rec Tool Enhancements

Current state of the payment reconciliation tool is not the best. Tool is confusing and unintuitive due to accessing it on an individual account ledger rather than the functions menu No way to remove transactions from the tool if a payment was...
Jesse Hartman 7 days ago in Procare Desktop / Enterprise Support 0

TE Report: Historical Fee Summary

Customers have been asking for the corporate Historica Fee Summary report to be rebuilt for TE, citing that it was the only TE report that provided a summary list of centers with their totals in fees, followed by a per-location breakdown of the de...
Jesse Hartman 7 days ago in Procare Desktop / Enterprise Support 0

Add ease of use when adding completed immunizations for multiple students

The customer is requesting enhanced functionality for entering immunizations. Their suggestion is a copy and paste function.They have many students where they are entering the same immunization for the same day or the same day for multiple immuniz...
Beth Carlin 7 days ago in Procare Desktop / Internal Facing 0

Expiring Payer Cards Notification/Report

Centers currently have no reliable way to track when payer credit cards are about to expire. While there was previously an "Expiring Cards" report in TE.com, it often failed to show accurate or relevant data, leading many centers to stop using it ...
Shannon Nowak 4 months ago in Procare Desktop / External 0

Procare Integration with ADP

Customer would like a Procare Dekstop connection with ADPOther customer have reported using ADP for Payroll in the past and use the data viewed or Corproate organizer to export and import payroll information
Beth Carlin 9 days ago in Procare Desktop / Internal Facing 0

Procare Desktop Extra – Transmission of Absences

We are requesting an enhancement to the Procare Desktop Extra for Kindersystems. Currently, the Extra handles the matching of children and the transmission of attendance. The state of Arizona requires the ability to transmit absences using the Ext...
Gregory Wilson 19 days ago in Procare Desktop / External 0

Multi-site staff scheduling tool for afterschool that manages weekly staff schedules, time off, call-ins and sub placements

We need a scheduling tool similar to the 7Shifts App that allows us to place staff in a schedule and publish that schedule weekly (two weeks in advance). In addition the tool should allow staff to request time off for our staffing manager to appro...
Guest 9 months ago in Procare Desktop / Internal Facing 1 Will Not Implement