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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Online KinderSystems Integration Error Surfacing in the UI

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...
Shannon Nowak 6 days ago in Online Ideas Workspace / Other 0

Import Procare Invoice Numbers Into Quickbooks

When an invoice is imported into QuickBooks there is no Procare Invoice Number. It would be nice to be able to view the Procare invoice number within QuickBooks
Sarah Rogers about 17 hours ago in Online Ideas Workspace / OL - Billing & Accounting 0

Customer needs a multiplier like Desktop has for billing. Bills based on number of days in the month

BAM 87481220 - The customer needs a multiplier similar to the one Desktop has for billing. Bills based on number of days in the month
Pam Littleton about 12 hours ago in Online Ideas Workspace / OL - Billing & Accounting 0

Ability to email employee paystubs

I would like to suggest a feature that allows us to email employee paystubs each pay period to keep from printing and also them losing the paystub they receive.
Guest about 12 hours ago in Desktop User Suggestions 0

Notification Settings for Parents

Note from customer: Many parents have expressed that they wish they could customize their notifications. Right now, all notifications (for pictures, notes, and messages) are grouped together, and important messages can be missed. It would be benef...
Keeler Rebhun about 13 hours ago in Desktop User Suggestions 0

Easier Access to Past Posts

Note from customer: Currently, I have to scroll through what feels like hundreds of pictures and notes just to get to posts from a previous month. It would be incredibly helpful to have a feature where users can type in the month they are looking ...
Keeler Rebhun about 13 hours ago in Desktop User Suggestions 0

Additional Calculation Method for Accrued Benefit Hours

Please add a calculation method for every 35 hours worked. It is mandatory for the City of Pittsburgh, PA and Allegheny County PA
Guest about 17 hours ago in Desktop User Suggestions 0

Celebree would like the Future FTE Count-Excel report to forecast for a full 12 months instead of only 9 months.

Celebree is requesting that the Future FTE Count-Excel report to forecast for a full 12 months instead of only 9 months. They need this for projection reporting.
Gloria Hessen 1 day ago in SCW 0

Procare Online: Add Password lockout logic

Procare Online does not currently have lockout logic when a customer repeatedly enters the incorrect password. It would be beneficial if it at least matched the lockout logic of Desktop.
Beth Carlin 1 day ago in Online Ideas Workspace / Other 0

Update decline error message in Online for ACH failures due to not being able to connect to TE

Please update the decline error message in Online for ACH failures that occur when the system is unable to connect to Tuition Express (TE). The current message should be revised to clearly indicate that the failure is due to a connection issue wit...
Brian Bistline 19 days ago in Online Ideas Workspace / OL - Billing & Accounting 0