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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Special Characters in Name Fields

After the release of 2025.18, special characters are not allowed in name fields. It would be beneficial for the platform to support a broader range of special characters within name fields. Certain characters—such as the asterisk (*)—are commonly ...
Shannon Nowak 2 days ago in Procare Desktop / External 0

Request to Remove View Transactions option from the mobile app dropdown menu for Engagement schools.

Background Parents using the mobile app can currently tap View Transactions. In some cases, transactions appear, but they are not always accurate because all billing and ledger functions are managed exclusively in Desktop. This can lead to confusi...

Add this tax category - New Leave Tax for Minnesota 2026

Minnesota is implementing a Paid Leave tax for employees and employers starting in January 2026. We will be responsible for withholding of .44% for the employees' portion of the paid leave. Who pays for Paid Leave? Paid Leave is funded by premiums...
Guest about 19 hours ago in Desktop User Suggestions 0

Hello, we need to put numbers after a child's name to show how many days they're signed up for and you are not letting us do that now! We have 12 schools and need that, please!

No description provided
Guest about 22 hours ago in Desktop User Suggestions 0

Integrate with My Food Program

Hello! We are part of the CACFP national food program. It would make our job a lot easier if you could integrate with their software My Food Program. Thanks!
Guest about 23 hours ago in Desktop User Suggestions 0

Save draft messages

Allow staff to save a draft of a message, so they can return and complete the message when they are able to do so
Rob Relf 2 days ago in Online Ideas Workspace / OL - Parent Messaging 0

update tuition express authorization form

I recently had a parent fill out for credit payment and there is not a place on the form to fill in the CVV but the new Tuition Express ask for it .
Guest 2 days ago in Desktop User Suggestions 0

Non-Parent Payer Profiles

Summary Adding a new profile type similar to Parent/Guardian, which only has access to the payment feature. OR Have the option for 'permissions' with Parent/Guardian profile type, where certain features can be accessible/blocked by user, similar t...
Tessa Robinson 9 days ago in Online Ideas Workspace / OL - My School 0

Update to Tuition Express Payments by Type Report for Multi-Site Customers

Multi-site organizations are experiencing confusion when using the Tuition Express Payments by Type report. Although the report header reflects a single location, the output includes transactions from all associated sites. This creates a mismatch ...
Shannon Nowak 17 days ago in TE Transactions / Center Daily Tasks 0 In Review

We request an enhancement to the tooltip shown when hovering over the red “!” next to failed payments on the ledger.

Currently, when hovering over the red “!” indicator next to a failed payment on the ledger, the tooltip only displays “Payment Declined.” This message is too generic and does not distinguish between legitimate payment failures and internal communi...
Brian Bistline about 2 months ago in Online Ideas Workspace / OL - Billing & Accounting 0