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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Update the "Name on Card" field validation in Online to require both a first and last name before allowing the user to save the payment method.

Summary: Currently, when setting up a payment method in the Online platform, the "Name on Card" field only requires a single name (e.g., just a first or last name). However, this field is passed directly into BAM, which requires both a first and l...
Brian Bistline 6 days ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Tuition Express complaint

The new Tuition Express is so full of flaws, it's just terrible. I keep waiting for all the bugs to be fixed, but it's been a while now, why is it taking so long? I've been told numerous times by cust service reps that one of the reasons for the c...
Guest about 20 hours ago in Desktop User Suggestions 0

Add Multiple Milestones to an Account

BAM 25203732 wants milestones from multiple states so he can get "the best" milestones. He is Montessori and wanted both Montessori and other state milestones added at once to his account.
Kelly Kohlhagen about 22 hours ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Allow html feature across the platform for more integrations and customizations

- Messaging: html feature only available with newsletters, not in messaging, wants messaging to have an html editor too - Documents: can only upload pdf, wants those more customizable and wants to add spots for a signature and see on his end what ...
Kelly Kohlhagen about 22 hours ago in Online Ideas Workspace / Other 0

Centralized Billing Enhancements

Customer would like an easier way to setup and manage Billing Boxes in order to facilitate more efficient centralized billing. A way to review, edit, and save billing box item amounts in one window, with the items grouped by account and then child...
Jesse Hartman 1 day ago in Procare Desktop / Enterprise Support 0

Email list / report

It would be nice to be able to print a list of just the email addresses for parents as well as be able to copy and paste it without it taking you to a new emsil when you try to copy the email address
Guest 1 day ago in Desktop User Suggestions 0

Scheduling Option for Messages & Activities

This would be useful for both administrators and teachers to be able to schedule a message/activity to post at a certain time of a day. For example, am administrator may want to schedule a message reminder for parents to attend an event that they ...
Guest 2 days ago in Desktop User Suggestions 0

Have Custom Fields Selections sync to Emergency Cards in Quick Reports tab Under Student Section

Customers are able to customize what information their Emergency Cards pull, with the option to save the preferences to the Quick Reports tab in the student section. Online Help Center articles are worded in a way that makes customers think any pr...
Benita Levario 4 days ago in Online Ideas Workspace / OL - Reports 0

Update Password Reset Email Wording

The password reset email currently instructs users to "reach out to the team" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informing the client that anyone ...
Tessa Robinson 21 days ago in Online Ideas Workspace / Other 0

Online KinderSystems Integration Error Surfacing in the UI

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...
Shannon Nowak about 1 month ago in Online Ideas Workspace / Other 0