Summary Adding a new profile type similar to Parent/Guardian, which only has access to the payment feature. OR Have the option for 'permissions' with Parent/Guardian profile type, where certain features can be accessible/blocked by user, similar t...

When reports are scheduled in SCW, they are emailed in a zip file. Is it possible to not have the email contain a zip file if it is a small amount of data in the report?

There are several bugs associated with MyProCare.com that negatively affect both the parent and school administrations experience. These bugs have been a problem going on 3+ years. It would be great if a small team could be assigned to work on thi...

I TRIED TO MODIFY POST DATE ON A PAYMENT PROCESSED WITHIN SECONDS AND WAS UNABLE TO. THIS NEEDS TO BE RECONSIDERED AND ADJUSTED TO GIVE ROOM FOR MODIFICATION ESPECIALLY WITHIN SECONDS.

Allow LCW to have daily view into AR Data.

Without Parent Employer filled in we have inaccurate reporting and difficulty identifying employment verification for our Corporate Partnerships. Goal(s) · Increase visibility to where parents/guardians work assisting us with understanding and qua...

Multi-site organizations are experiencing confusion when using the Tuition Express Payments by Type report. Although the report header reflects a single location, the output includes transactions from all associated sites. This creates a mismatch ...

Currently, when hovering over the red “!” indicator next to a failed payment on the ledger, the tooltip only displays “Payment Declined.” This message is too generic and does not distinguish between legitimate payment failures and internal communi...

A recent change to expose immediate credit card failures on the ledger has unintentionally caused ACH transactions to display as failed when the issue was simply a lack of response from Tuition Express (TE), not an actual payment decline. These “p...

Details: We would like the ability to control whether payment failure emails are sent and to whom they are delivered. Ideally, this would be implemented as a toggle or settings option allowing users to: Enable or disable the sending of payment f...