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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Suppress Display of “Phantom” ACH Failures Caused by Missing TE Responses

A recent change to expose immediate credit card failures on the ledger has unintentionally caused ACH transactions to display as failed when the issue was simply a lack of response from Tuition Express (TE), not an actual payment decline. These “p...
Brian Bistline 9 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Request to add configurable options for managing the delivery of payment failure emails.

Details: We would like the ability to control whether payment failure emails are sent and to whom they are delivered. Ideally, this would be implemented as a toggle or settings option allowing users to: Enable or disable the sending of payment f...
Brian Bistline 9 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

We request an enhancement to the tooltip shown when hovering over the red “!” next to failed payments on the ledger.

Currently, when hovering over the red “!” indicator next to a failed payment on the ledger, the tooltip only displays “Payment Declined.” This message is too generic and does not distinguish between legitimate payment failures and internal communi...
Brian Bistline 9 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Contract Billing Proration

The request is for there to be an enhancement to the Automated Contract Billing feature, which would account for, and adjust the billing according to the enrollment date changing. If a child is enrolled 'as of' a date for the purposes of billing, ...
Jesse Hartman about 20 hours ago in Procare Desktop / Internal Facing 0

Have more operators for your help line and communicate procare problems

On hold for 4 + hours today then disconnected, called back several hours later listed aas 3182 in the Que. disconnected after 20 minutes
Guest 1 day ago in Desktop User Suggestions 0

Customer would like the ability to add attachments to the calendar invites

BAM1794892 Customer would like the ability to add attachments to the calendar invites
Pam Littleton 1 day ago in Online Ideas Workspace / OL - Calendar 0

Customer would like to be able to see profile fields they add within the mobile app

BAM 69473017 Customer would like to be able to see the profile fields they add within the mobile app
Pam Littleton 1 day ago in Online Ideas Workspace / Other 0

Customer would like another option for the share embed website code to include an option for multifamily reg

BAM 26259986 Customer would like another option for the share embed website code to include an option for multifamily reg. form so parents can register using the correct form on their website
Pam Littleton 1 day ago in Online Ideas Workspace / OL - Leads 0

Customer would like for Procare to generate report cards and progress reports for elementary students

BAM 58458456 Customer would like for Procare to generate report cards and progress reports for elementary students
Pam Littleton 1 day ago in Online Ideas Workspace / Other 0

request to integrate with Here Comes the Bus app

https://herecomesthebus.com/ tracking of the bus for pick up and drop off for preschools and therapy centers
Kaley Birch 3 days ago in Online Ideas Workspace / Other 0