After the release of 2025.18, special characters are not allowed in name fields. It would be beneficial for the platform to support a broader range of special characters within name fields. Certain characters—such as the asterisk (*)—are commonly ...

Background Parents using the mobile app can currently tap View Transactions. In some cases, transactions appear, but they are not always accurate because all billing and ledger functions are managed exclusively in Desktop. This can lead to confusi...

Minnesota is implementing a Paid Leave tax for employees and employers starting in January 2026. We will be responsible for withholding of .44% for the employees' portion of the paid leave. Who pays for Paid Leave? Paid Leave is funded by premiums...

Hello! We are part of the CACFP national food program. It would make our job a lot easier if you could integrate with their software My Food Program. Thanks!

Allow staff to save a draft of a message, so they can return and complete the message when they are able to do so

I recently had a parent fill out for credit payment and there is not a place on the form to fill in the CVV but the new Tuition Express ask for it .

Custom wants to see an overall billing report that shows, by year, information grouped by billing preset. Customers do not have an easy way to report on their revenue organized by the presets that they are charging their families Transaction repor...

Customer expressed that they would like to see enhancements to billing presets: Be able to change the sort order to alphabetical, and/or the ability to manually change the order in which they appear in invoices/recurring plans A way to organiz...

When searching for Procare and clicking the "login" link from Google, users are redirected to a Primrose-specific login URL. This appears to be a sitelink issue where Google is displaying an unintended URL in search results. To address potential u...