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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Updates / new Releases

You should let companies know when you will do an update. Don't do it in the middle of the day. With Desktop, all check ins and users can't use Procare until we run the update on our server. Since we have moved to the cloud, we have had nothing bu...
Guest 5 days ago in Desktop User Suggestions 0

Linked Refunds - Allowing CC and ACH Refunds through the Deposit Report

Childcare centers often need to process parent refunds as part of their routine accounting tasks. Currently, in Procare Desktop, navigating to Deposit Reports > Modify Batch presents a message (see attached screenshot) that may give users the i...
Shannon Nowak 2 months ago in Procare Desktop / External 0

Add the Deposit Report # to the POS Expected Deposit Dates report & to the Bank Account Activity report.

We need ro reconcile transactions hitting our bank account agains Procare/TE Deposit Reports. When a trabsaction hitting our bank account is the result of adding/subtracting multiple Deposit Reports, then we have a very hard time to reconcile. Hav...
Guest 10 days ago in Desktop User Suggestions 0

Display timecards and/or current room in Check in for parents whose child has transferred rooms

This would benefit parents whose children have transferred rooms during the day by allowing them to know right away which room to find their child in.
Jason Campbell 10 days ago in Desktop User Suggestions 0

Update delivery status for newsletters to align with lead communications

We would like to request an enhancement to the way newsletter delivery status is displayed in Procare. Currently, when a newsletter is enqueued for background sending, the front end immediately shows it as "Sent." However, this is misleading, as t...
Brian Bistline 3 months ago in Online Ideas Workspace / OL - Newsletters 0 Future consideration

Expiring Payer Cards Notification/Report

Centers currently have no reliable way to track when payer credit cards are about to expire. While there was previously an "Expiring Cards" report in TE.com, it often failed to show accurate or relevant data, leading many centers to stop using it ...
Shannon Nowak 3 months ago in Procare Desktop / External 0

Students marked as inactive but have an active PRA

Sometimes students are accidentally marked as "inactive" when they have an active PRA. In this sutation, they do not show up on reports. Can the system alert the user when this occurs with a student?
Mike Mercer 6 days ago in SCW 0

Archive a Message Thread

BAM 36408873 wants the ability to archive a thread so they're not seeing all messages in their inbox.
Kelly Kohlhagen 6 days ago in Online Ideas Workspace / OL - Parent Messaging 0

Mark Messages Unread

BAM 36408873 would like the ability to mark messages as unread to come back to later (like when a parent makes a request and the admin/staff doesn't have time to do it right now but doesn't want to forget).
Kelly Kohlhagen 6 days ago in Online Ideas Workspace / OL - Parent Messaging 0

Student Sign-In Sheet Based on Schedules

BAM 36408873 needs a student sign-in sheet that is based on student schedules, not just room assignment.
Kelly Kohlhagen 6 days ago in Online Ideas Workspace / OL - Reports 0