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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Showing 1984 of 1984

Limit all staff/ non-admin settings except for communication between staff

We would only want teachers to have the Procare app on their phone for scheduling and communication between team members and admin. Is there a way to only allow that? We do not want them to have classroom/student access on their personal devices.
Jose Arias 2 days ago in Online Ideas Workspace / OL - Permissions 0

immunizations syncing from DT to FE

11/20/25 BAM51442056 - immunizations syncing from DT to FE
Pam Littleton 3 days ago in Online Ideas Workspace / Other 0

Column Header in Program Customization - Active or Disabled

Users are confused by which action a checkbox takes, whether it Disables or Enables a report feature in System Configuration > Program Customization modals.
Shannon Nowak 6 days ago in Procare Desktop / External 0

We request an enhancement to the tooltip shown when hovering over the red “!” next to failed payments on the ledger.

Currently, when hovering over the red “!” indicator next to a failed payment on the ledger, the tooltip only displays “Payment Declined.” This message is too generic and does not distinguish between legitimate payment failures and internal communi...
Brian Bistline about 1 month ago in Online Ideas Workspace / OL - Billing & Accounting 0

Suppress Display of “Phantom” ACH Failures Caused by Missing TE Responses

A recent change to expose immediate credit card failures on the ledger has unintentionally caused ACH transactions to display as failed when the issue was simply a lack of response from Tuition Express (TE), not an actual payment decline. These “p...
Brian Bistline about 1 month ago in Online Ideas Workspace / OL - Billing & Accounting 0

Request to add configurable options for managing the delivery of payment failure emails.

Details: We would like the ability to control whether payment failure emails are sent and to whom they are delivered. Ideally, this would be implemented as a toggle or settings option allowing users to: Enable or disable the sending of payment f...
Brian Bistline about 1 month ago in Online Ideas Workspace / OL - Billing & Accounting 0

Procare Integration with ADP

Customer would like a Procare Dekstop connection with ADPOther customer have reported using ADP for Payroll in the past and use the data viewed or Corproate organizer to export and import payroll information
Beth Carlin 3 days ago in Procare Desktop / Internal Facing 0

Add an email notification when a MyProcare or Engagement Payment is made

Customer would like to receive an email notification when a parent makes a payment via MyProcare or Engagement.This would hopefully be a setting that can be toggled on, as other location may not want this enables.The customer does not plan to turn...
Beth Carlin 3 days ago in TE Transactions / Center Daily Tasks 0

Wants parent payment method stored upon registration to bill for future charges.

11/21/25 BAM 49574430 - Autism center that is using TE for late pick up only! Wants parent payment method stored upon registration to bill for future charges.
Pam Littleton 3 days ago in Online Ideas Workspace / OL - Leads 0

Bigger thumbnails of photos when selecting photos for activities in the app

11/21/25 BAM 67547452 - Bigger thumbnails of photos when selecting photos for activities in the app
Pam Littleton 3 days ago in Online Ideas Workspace / OL - Daily Activities 0