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Multi-site staff scheduling tool for afterschool that manages weekly staff schedules, time off, call-ins and sub placements

We need a scheduling tool similar to the 7Shifts App that allows us to place staff in a schedule and publish that schedule weekly (two weeks in advance). In addition the tool should allow staff to request time off for our staffing manager to appro...
Guest 8 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

Credit Card Surcharging Opt-In for Primrose Locations

Primrose plans to offer credit card surcharging functionality in Q2 2025. I suggest allowing center owners to opt-in to surcharge through a self-service model, similar to how Stripe integration currently works in Procare Online. Key Features: Surc...
Zachary Keith 9 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Will Not Implement

Allow installation on computers with ARM chips

Kiddie Academy has had several franchisees approach them asking why they can't install Procare onto the newer Microsoft laptops that use ARM chips. They expect demand grow and would like their owners to have the option to use Desktop on such devic...
Jesse Hartman 11 months ago in Procare Desktop / Enterprise Support 5 Will Not Implement

MESSAGE WINDOW - Cancel/Edit any processing fees Message - After Cancelling/Modifying batch

When centers cancel or modify a batch, it would be helpful if the system would remind the current user cancelling/modifying the batch, to cancel/modify any card processing fees if the center is surcharging. This would help remind clients to cancel...
Javier Madera 11 months ago in Procare Desktop 1 Will Not Implement

MyProcare — Add Sibling To Existing Account

During the registration period, it is frustrating for some families who are unable to add a sibling as a new child when they already have an existing account. To manually enter the siblings does not give them the ease-of-access they are needing wi...
Taylor Swaney 10 months ago in Procare Desktop / Internal Facing 2 Will Not Implement

Allow Staff Attendance to Sync from Engage to Desktop

Allow for Staff to utilize contactless Check in via QR Code and allow that attendance to Sync to Desktop.
Jessica Furey about 4 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 1 Will Not Implement

Restore the kick functionality for API licensing

It only works for Legacy licensing, which is going away. This is found menu item Supervisor Utilities->Licensed Connection
Austin Branham about 1 year ago in Procare Desktop / External 3 Will Not Implement

Desktop should support ARM processors

We request support for ARM-based processors in the Desktop application. Currently, the application does not function on ARM-based Macs. Additionally, there is a growing industry trend toward ARM and Snapdragon-based devices across both macOS and W...
Austin Branham 7 months ago in Procare Desktop / External 2 Will Not Implement

Allow batch work history status changes

For children, many of our centers use Batch Enrollment status not only at school year change but during implementation after they've entered or imported their data. It's such a helpful tool. However, the same functionality doesn't exist for staff ...
Courtney Iversen over 2 years ago in Procare Desktop / External 3 Will Not Implement

Back-Date payments

When parents pay with cash or checks, they don't always get posted on the same day due to workflow at the centers. In some cases, like schools and rec centers, payments don't always go directly to the program director. They may go to the accountin...
Guest about 4 years ago in Online Ideas Workspace / OL - Billing & Accounting 5 Will Not Implement