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Prevent MyProcare duplicates in one school from stopping login to another school

When a parent is setup for MyProcare logins at multiple schools, an issue at one school prevents logins to all other schools. Often this could be at a school the parent no longer has involvement with and we need to reach out to a school that has n...
Justin Cook over 3 years ago in Procare Desktop / Internal Facing 1 Planned

Contract Billing Proration

The request is for there to be an enhancement to the Automated Contract Billing feature, which would account for, and adjust the billing according to the enrollment date changing. If a child is enrolled 'as of' a date for the purposes of billing, ...
Jesse Hartman about 1 month ago in Procare Desktop / Internal Facing 0

Staff Time Card/Attendance Sync

Many customers are needed the Staff time and attendance to sync between Family Engagement and Procare Desktop exactly like it does with the children. This would include SISO's using App with Pin or QR code synching to DT. This would also include S...
Elliott Tarrant almost 3 years ago in Procare Desktop / Internal Facing 1 Planned

Adding Child ID to ledger transactions

-Customer funded development request- Customer uses a variety of custom reporting solutions layered on top of CDA in order to get the insights they need from their data. Ideally they want to simply ‘follow the money’ and derive insights about FTE ...
Jesse Hartman 3 months ago in Procare Desktop / Enterprise Support 0

Batch % discount

Batch Billing Box only allows for flat dollar batch posting, many users have asked if there's a way to batch post percentage discounts. This would not only help in the case of applying sibling/family discounts quickly but would also help if center...
Courtney Iversen 11 months ago in Procare Desktop / External 1 In Review

TE batch Notification Emails

Several customer have reported that they use batch notifications in their own processes to inform them of actions that need to be taken. batch notifications are no longer being sent out to customers with the latest updates to Tuition Express, and ...
Jesse Hartman 3 months ago in Procare Desktop / Enterprise Support 0

MESSAGE WINDOW - Cancel/Edit any processing fees Message - After Cancelling/Modifying batch

When centers cancel or modify a batch, it would be helpful if the system would remind the current user cancelling/modifying the batch, to cancel/modify any card processing fees if the center is surcharging. This would help remind clients to cancel...
Javier Madera 12 months ago in Procare Desktop 1 Will Not Implement

MyProcare — Add Sibling To Existing Account

During the registration period, it is frustrating for some families who are unable to add a sibling as a new child when they already have an existing account. To manually enter the siblings does not give them the ease-of-access they are needing wi...
Taylor Swaney 10 months ago in Procare Desktop / Internal Facing 2 Will Not Implement

Add email field to setup wizard System Supervisor profile

When creating the first non-Admin system supervisor there's no place to include an email. This means that when we go to sync engagement functionality the primary user's profile doesn't attach to the profile from DT leading to attendance issues. We...
Courtney Iversen about 1 year ago in Procare Desktop / Internal Facing 0 Planned

Restore the kick functionality for API licensing

It only works for Legacy licensing, which is going away. This is found menu item Supervisor Utilities->Licensed Connection
Austin Branham about 1 year ago in Procare Desktop / External 3 Will Not Implement