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Myprocare: Match card type accepted for payment

The myprocare payment page currently shows a graphic of different card types accepted - VS, MC, DS, AMEX. This does not correspond with the center's actual payment configuration and causes confusion to parents who may want to use a payment type th...
Jesse Hartman 12 months ago in Procare Desktop / Enterprise Support 1 Shipped

Option to make void reason/comments required

Would like to see a configuration option that administrators can set that would force users to provide a void reason or comment when voiding an entry in the ledger or a batch of entries through automated contract / formula billing.
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 0 Shipped

Expanded Royalty Report

Kiddie Academy has needed an expanded version of the Royalties Report found at Standard Reports > Family Accounting > Charge/Credit Summary > Royalties Report for several years. They want the first page of the report to remain the same as...
Jesse Hartman 7 months ago in Procare Desktop / Enterprise Support 0 Shipped

Net amount charged added to Automated Billing processes

Customer would like to see a 'net charges' calculation on the Automated Billing window where it currently shows the Charges and Credits separately. 'Net charges' would be a total = (Charges - Credits) TShirt: XS
Jesse Hartman about 1 year ago in Procare Desktop / Enterprise Support 0 Shipped

Archive old users

System Configuration > Locations & Users > Procare users Customer reported that for their situation (many locations under a single IKN), it would be very useful to be able to archive inactive users and remove them from the view of active...
Jesse Hartman 7 months ago in Procare Desktop / Enterprise Support 2 Shipped

Child Relationship boxes unchecking during import through LIB

Currently when child records are imported through LIB, it unchecks the child relationship boxes for 'Lives With,' 'Emergency,' and 'Pickup.' Customer is requesting that when importing child records through LIB, child relationship data remains inta...
Jesse Hartman 9 months ago in Procare Desktop / Enterprise Support 0 Shipped

Charge Description Archive / Filter

Customer would like a system where they would be able to 'archive' legacy charge/credit descriptions that are no longer in use. The current Charge/Credit Descriptions window inside of System Configuration > Accounting Management > Family Acc...
Jesse Hartman 12 months ago in Procare Desktop / Enterprise Support 0 Shipped

Expanded User Group Limits for Billing Box

Customer would like to have additional granularity in User Group Limits for controlling whether the 'amount' field can be updated from the Billing Box by a user. They would like to allow users to access to the Billing Box, but they want a User Gro...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 0 Shipped

Adjust Royalty Report to only calculate royalties off of payments made

The current royalty report for KRK calculates royalties off of Payments subtracted by Credits and other charges. Customer only wants the royalties to be calculated off of payments made. See attachment for the current report they run.
Elliott Tarrant over 2 years ago in Procare Desktop / Enterprise Support 0 Shipped

Corporate Report version of existing Standard Report

The Gardner Schools - 72930752 Customer is requesting that an existing Standard Report be made as a Corporate Report. Starting report would be Family Accounting > Account Activity > Primary Accounts Only Customer would like this to be identi...
Jesse Hartman almost 2 years ago in Procare Desktop / Enterprise Support 0 Shipped