Ideas

Since the migration to TransIT, the Declined Payment email notifications are no longer being sent. These notifications were an important tool for users, serving as an early warning system for bounced payments. Restoring this feature would help cen...

We used to have the ability to refund a parent payment through te.com, but now the center's refund options are limited to POS transactions with a negative amount, which requires the card to be present or the card information entered manually. Sinc...

Add a "view declines" option for the POS Transactions report so customer can view successful and declined POS payment in one report. This would help larger customer not have to run two reports for each of there schools to see which POS payment whe...

OL sites inquire why they can only refund payments made in the OL software going back 90 days. These types of questions usually arise when trying to refund a registration payment. When a fee cannot be refunded, we advise the client to write them a...

Currently, when a user selects TE POS on a TEID configured for ACH only, the system throws a 1005 error but still proceeds to open a blank HPP (Hosted Payment Page). This behavior can cause confusion for users and create unnecessary troubleshootin...

On the POS Transactions page of TE.com it will show transactions labelled as "Invalid" in addition to declines when the View Declines box is checked. However, these invalid transactions don't show on the ACH Returns/Credit Card Declines or any oth...

Both Desktop and Online customers request a report that lists the families and their saved payment methods for Processing.

Montessori Kids Universe has all locations on one IKN, but found out that turning on/off payments for MyProcare is all or nothing. Some of their schools want it and some don't, but they're not able to do this because of the settings. It would also...

Payment Reconciliation feature enhancement requests: If a transaction has already been manually added to the ledger, it cannot be removed from the reconciliation screen. To clear out, they have to search for different dates and remember not to add...

Batch Billing Box only allows for flat dollar batch posting, many users have asked if there's a way to batch post percentage discounts. This would not only help in the case of applying sibling/family discounts quickly but would also help if center...