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Custom Report - No Schedule or Billing

Customer Funded Report Request Customer is asking for a hybrid report that combines “Children with no Schedule” and “Children Without Contract Billing” Module/Asset: [FD/FA/AG/MT/AT/ED/PR/EL] FD, FA Type Preference: [Data View or Crystal ...
Jesse Hartman about 1 month ago in Procare Desktop / Internal Facing 0

Custom Report - Enrolled Children by Classroom

Customer Funded Report Request Customer is asking for a custom report that is identical to the existing report FD_ChildEnrollment01.rpt except that the Gender column be replaced with a column for Tracking Category (Program) that shows the Tracking...
Jesse Hartman about 1 month ago in Procare Desktop / Internal Facing 0

Custom Report - Attended Outside Schedule

Customer Funded Report Request Customer is asking for a simpler report than “Child’s Minutes Outside/Greater Than Scheduled” that only shows children who are clocked in past their closing time of 6pm, and children who attended during a day they we...
Jesse Hartman about 1 month ago in Procare Desktop / Internal Facing 0

POS Point of Sale process update

Customer stated concerns around the updates POS Payments process, paying by card in person.While there is a requirement to confirm the payment amount on the first screen, there needs to be an update to the process or a clearer call out. They state...
Beth Carlin about 1 month ago in Procare Desktop / Internal Facing 0

Allow installation on computers with ARM chips

Kiddie Academy has had several franchisees approach them asking why they can't install Procare onto the newer Microsoft laptops that use ARM chips. They expect demand grow and would like their owners to have the option to use Desktop on such devic...
Jesse Hartman 11 months ago in Procare Desktop / Enterprise Support 5 Will Not Implement

TE POS on ACH Only Centers opens HPP

Currently, when a user selects TE POS on a TEID configured for ACH only, the system throws a 1005 error but still proceeds to open a blank HPP (Hosted Payment Page). This behavior can cause confusion for users and create unnecessary troubleshootin...
Shannon Nowak 25 days ago in Procare Desktop / External 0

Create a configurable option for Deposit Report Post Date Logic

A recent enhancement included in the Scheduled Payments introduction changed the way the Post Dates reflect on Deposit Reports to represent anticipated funding rather than matching the date of the scheduled payment. This was done in the interest o...
Preston Holden 28 days ago in Procare Desktop / Internal Facing 0

Add a date filter to User Group Limits

This is for a very specific scenario Customer would like to add a date filter to user group limits. They are selling their center and in the discovery process they want to only allow the seller to view Procare information within a certain date ran...
Beth Carlin 28 days ago in Procare Desktop / Internal Facing 0

Modernize Introducing MyProcare (MP01) Template

The Introducing Myprocare letter (MP01) is outdated. The branding displays the old Tucker, and the verbiage for the buttons parents are to press is incorrect. Additionally, there is no mention of viewing financial reports on MyProcare.com.
Zachary Keith 11 months ago in Procare Desktop / Internal Facing 0 In Review

Contract Billing Proration

The request is for there to be an enhancement to the Automated Contract Billing feature, which would account for, and adjust the billing according to the enrollment date changing. If a child is enrolled 'as of' a date for the purposes of billing, ...
Jesse Hartman about 1 month ago in Procare Desktop / Internal Facing 0