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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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View POS transactions on the Procare Cloud Web App

We are an hourly daycare center and as the owner, I'm checking the Tuition Express website multiple times a day to see payments being made. With the TE website going away, it would be nice to be able to check daily sales on the Procare Cloud Web A...
Guest 19 days ago in Desktop User Suggestions 0

Allow editing for Agency posting

Once an agency posting is input, no changes can be made. This is frustrating when we have to show CCAP that the funds are going to the intended individual, when generic human error is made. If I was able to edit it, It would save me a lot of hassl...
Guest 19 days ago in Desktop User Suggestions 0

Myprocare Cache Busting - Force cookie refresh for all devices in regular periods

Myprocare.com regularly has issues with user logins and Hold That Pose errors related to invalid cookies. This is a frequent cause of Support calls and leads to a poor customer experience, especially because the service is primarily used by Parent...
Preston Holden about 1 month ago in Procare Desktop / Internal Facing 2 Needs More Information

Attendance Based Subsidy Solution

Centers are often reimbursed based on Attendance. While they invoice private pay families a set, weekly amount. State and County subsidies often take into consideration: The Student's AttendanceThe number of Weekdays in a monthThe number of Holida...
Zachary Keith 6 months ago in Online Ideas Workspace / OL - Subsidy 6

Email Address Updates

Currently, if a parent or staff updates their email address and was already signed up, they need to reach out to Support to update the user record in QueenBee. It would reduce support volume and be a better user experience if updates to the Carer ...
Shannon Nowak 5 months ago in Online Ideas Workspace / OL - Student Data 0

Ability to Edit and Customize the Registration Forms

Now that we have more forms, customer need those forms to be flexible to accommodate more form types. We have a customer who has these requests: The Tab Names to be changeable or removeable. Ability to update default fields to make them required o...
Kelly Kohlhagen 8 months ago in Online Ideas Workspace / OL - Leads 3 Planned

Delta Sync enhancement

Please enable all relationships to sync over from the Procare Desktop to the Procare Online when running a Delta Sync. Currently, customers have to call in to get these relationships to sync as they usually require a full sync to sync over
Gregory Wilson 8 months ago in Online Ideas Workspace / OL - Student Data 0

Ability to have Volunteers or Visitors Sign in and Out

There have been many scenarios over time where a center needs to have someone enter their facility and track the sign in and out. The current workarounds we provide is creating a child called volunteer and have the people listed as parents, or cre...
Sirah Brautigam 4 months ago in Online Ideas Workspace / Other 1

Saved Payment Methods Report

Both Desktop and Online customers request a report that lists the families and their saved payment methods for Processing.
Guest 11 months ago in TE Transactions / Increase TE Adoption 0

Include Indicators in Milestone Selection on Lesson Plans and Add Milestones to Print-Out of Weekly Plan

Center needs to have indicators present on lesson plans for licensing and needs to show milestones on lessons. They will have to paste the indicators into the lesson plan description in order to accomplish this. BAM 13146608 requested this.
Kelly Kohlhagen 22 days ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0