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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Ledger entries dated for the future shouldn't be treated as current by the software

We noticed that when we enter things onto the ledger with a future date, the system treats it as if those things have already come to pass. For example, if we enter a future credit for 6/2/25, and the credit is equivalent to the family's weekly tu...
Guest 24 days ago in Desktop User Suggestions 0

View only permission for Billing Box

Customer would like a new permission that would allow User Groups to open a child's Billing Box to view their billing setup, but not make any changes. Currently if you restrict access to the Billing Box, the user encounters an error and are unable...
Jesse Hartman 24 days ago in Procare Desktop / Enterprise Support 0

Send receipts to parents for recurring batch payments

I noticed I get a receipt for the payments being processed but not the parent. It takes more time to have to send out balance accounts for those specific accounts when it should be automatic, especially when you have all the parents info in the sy...
Guest about 2 months ago in Desktop User Suggestions 0

Saved Payment Methods Report

Both Desktop and Online customers request a report that lists the families and their saved payment methods for Processing.
Guest about 1 year ago in TE Transactions / Increase TE Adoption 0

Ability to Edit and Customize the Registration Forms

Now that we have more forms, customer need those forms to be flexible to accommodate more form types. We have a customer who has these requests: The Tab Names to be changeable or removeable. Ability to update default fields to make them required o...
Kelly Kohlhagen 10 months ago in Online Ideas Workspace / OL - Leads 4 Planned

Silent installation

Procare is one of the more annoying software we install because there is no silent installation option, thus no way to script the installation. We currently need to install Procare on 18 computers and have to do it manually on each one. The amount...
Guest 25 days ago in Desktop User Suggestions 0

Have children's photo's from the engagement side sync to desktop, so when printing an allergy list photo's will be available.

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Guest 25 days ago in Desktop User Suggestions 0

MESSAGE WINDOW - Cancel/Edit any processing fees Message - After Cancelling/Modifying batch

When centers cancel or modify a batch, it would be helpful if the system would remind the current user cancelling/modifying the batch, to cancel/modify any card processing fees if the center is surcharging. This would help remind clients to cancel...
Javier Madera 6 months ago in Procare Desktop 1 Will Not Implement

Allow staff to see their individual timecard rather than the entire staff's

Allow staff to see their individual timecard rather than the entire staff's (read access)
Pam Littleton about 2 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0

MyProcare - ability for corp accts to turn on/off payments for individual centers

Montessori Kids Universe has all locations on one IKN, but found out that turning on/off payments for MyProcare is all or nothing. Some of their schools want it and some don't, but they're not able to do this because of the settings. It would also...
Shelby Hansen about 1 year ago in Procare Desktop / External 0 In Review