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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Please remove the cards we do not accept from myprocare.com

We do not accept American Express or Discover. Showing these as an option creates confusion and frustration for our families
Guest 11 months ago in Desktop User Suggestions 0

Multifamily enhancement where parents cannot see other parent's information

Primrose Customer is requesting for an enhancement where parents are not able to see other parent information such as name, email and phone number of the other parent from their App or Website.
Kelsey Boyd 11 months ago in Online Ideas Workspace / OL - Student Data 0 In Review

Network Door Controller

We have experienced multiple failures with the Network Door Controller resulting in unacceptable user experience for enrolled families. Attempts to resolve have been unsuccessful, with Support indicating a need to purchase a new unit each time. I ...
Guest 11 months ago in Desktop User Suggestions 0

Store Receipts from Online TE Transactions

The receipts from online TE transactions should be stored within DT. It would allow centers to print physical receipts for their records and give them another way to verify to parents that their payments have been received, should they ask for it.
Jessica Nakma almost 2 years ago in Procare Desktop / External 0 Will Not Implement

Ability to add attachments to staff messages

Customer has a weekly message that goes out to staff and wants to be able to add an attachment excel document
Kristy Sutton 11 months ago in Online Ideas Workspace / OL - Staff Messaging 0

"Tax Statement PDF" should be available on Financial tab & parent portal

We can only download - the 'Year End' report on the family Financials & Parent Portal to give parents for tax reporting. We want to be able to access the "Tax Statement PDF' on the Financials & Parent Portal. Right now you can only access...
Guest over 5 years ago in SCW 0 Future consideration

Making it easier for families is very important, so we suggest that parents are able to only have to access ONE platform (app preferably).

Families are confused about needing to register for the app and the myProcare separately. It would be extremely helpful if families only had to access the app to do everything they need (enter emergency contacts, pay tuition, etc.).
Guest 11 months ago in Desktop User Suggestions 0

Saved email template for customer statement (in desktop)

Our facility does weekly billing for tuition. After posting to the family ledgers, I send a customer statement to the parents to notify/remind them of the balance that will be charged at the end of the week. In the pop-up box, there is an option f...
Guest 11 months ago in Desktop User Suggestions 0

Adjusted Payment Post Dates

Kiddie Academy uses ledger lock to close their books every Friday. When Payments are made by families over Saturday and Sunday, they are posted to a 'closed' week which causes them to have to reopen their ledger for that time period. Ideally they ...
Jesse Hartman 11 months ago in Procare Desktop / Enterprise Support 1 In Review

Ability to add DOB to attendance report

State of Ohio requires the DOB for each child be on the attendance report. Could this be added as an option to select when generating attendance reports?
Leanne Scope over 3 years ago in Online Ideas Workspace / OL - Reports 2 Planned