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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Authentication/verification process for digital payment filing

Customer is not currently using TE - they did in the past, but went away from it because they found more competitive rates elsewhere and were concerned about the lack of security. They've recently heard that our rates have become more competetive ...
Shelby Hansen about 2 years ago in Procare Desktop / External 2 Will Not Implement

Corporate report with classroom capacities

Customer would like to be able to pull a report at the corporate level that shows classroom capacities.
Shelby Hansen about 2 years ago in Procare Desktop / External 0 Will Not Implement

Account Deletions

The ability to delete, completely, families that may have initially had an interest in the Center and have elected either not attend.
Guest about 1 year ago in Desktop User Suggestions 0

Charge/billing cycle report

User wants a custom report that lists all charges but also breaks down and adds in billing cycles. Wants this in Corporate report Data viewer. Meeting with the customer on 5/15 to get more details. After speaking with the customer, she explained t...
Shelby Hansen about 2 years ago in Procare Desktop / External 0 Will Not Implement

Adding other Fields

Good afternoon, I would like to know if you guy can add "Slot Type" and "Child Full name" as fields in the Ledger Info report
Guest about 1 year ago in Desktop User Suggestions 0

Customize Recurring Payment Request

Allow us to customize the message parents receive when we use the Recurring Payment Request feature so we can match it to our center policies.
Guest about 1 year ago in Desktop User Suggestions 0

There should be a way to merge parent accounts when duplicates are made.

Instead of having to a delete duplicate account after manually entering the secondary accounts information, we should be able to just merge the information into a single account.
Tam Roberson about 2 years ago in Procare Desktop / Internal Facing 0 Will Not Implement

Add number of transactions to 15-month summary

TE Support and AM are using merchant statements in TE.com when a TE Pricing Action call gets escalated. They are using this to get the TE fees split by ACH and CC. They now know to use the 15 month summary to get that information, but also request...
Anastasia Goggins about 1 year ago in Data Platform / Power BI Report 0 Planned

Special Charges/Credits included in batch billing box functions

Centers are not able to select special charge or special credit descriptions when applying contract or formula billing through batch billing function
Owen Carlson about 2 years ago in Procare Desktop / External 0 Will Not Implement

Corporate report version: specific summary - Agency Accounts Only

Customer has requested a new Corporate Report that is a variant of an existing Corporate Report. Starting report would be Standard Reports > Agency Accounting > Charge Credit Summary > Specific Summary - Agency Accounts Only The request i...
Jesse Hartman about 1 year ago in Procare Desktop / Enterprise Support 0 Will Not Implement