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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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search button for reports

There needs to be a search button for reports so tha you don't have to open a ton of things to find what you need
Guest 12 months ago in Desktop User Suggestions 0

Separate category other than employee or family for the emails for the Procare App login to a tablet, etc.

We purchased new tablets for the Procare App to be utilized. We were told to put a class name to the employee list. There needs to be a separate tab just for emails for the App usage.
Guest 12 months ago in Desktop User Suggestions 0

Exception Report

an exception report if a payment did not post in tuition express. we are finding more payments missed due to user error or a glitch.
Guest almost 2 years ago in SCW 1 Already exists

formulas for credits

I would like to be able to provide percentages off of invoices for certain families. It would be great to be able to input credits for family discounts, employee discounts, etc. And jus t put the percentage and they system calculate the amount.
Guest 12 months ago in Desktop User Suggestions 0

Enhance Custom Email Template Screen to Allow for Better Functionality When Deleting Center Level Templates from the Business Level

Cadences has thousands of records in the database when it comes to custom email templates. This is just a result of using the system for years and not cleaning up templates when they are no longer needed. Cadence is now in the process of trying to...
Robert Skylis almost 2 years ago in SCW 0 Future consideration

Remove Unknown from gender for both child and parent

Please remove the option of U for unknown from Child and Parent. This is confusing and not necessary.
Guest 12 months ago in Desktop User Suggestions 0

Communication search criteria broken up based on schedule start date

The system does not currently allow for email communication to be sent out to a group based on schedule start date. For an organization with over 2000 families, it is not possible to go through each student manually and determine if they need a we...
Mike Mercer 12 months ago in SCW 0 Future consideration

Config option to lock payments once posted to ledger

Creative World - 80490671 Customer reported that they want to greatly limit the ability of staff to change payments that have been posted to the system. They would like a configuration option that System Supervisors can enable which would automati...
Jesse Hartman almost 2 years ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Third party hardware integration

Customer provided feedback about our current physical access hardware (feedback relevant for both KES and FPR). Customer understands that we are planning to build physical access hardware in the future, but needs a contactless option now. They wan...
Jesse Hartman 12 months ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Ability to change parent information after existing families register in the connect portal

Existing families often have information change and right now they cannot edit/update that info during a registration on the connect portal
Mike Mercer 12 months ago in SCW 0 Future consideration