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Procare Desktop

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Custom Report: Average length of Enrollment

This is a customer-funded report request for Technical Services. Customer wants a variation of an existing report found at Corporate Reports > Family Data > Child Enrollment > Average Length of Stay. FD_Corp_ChildEnrollment_AvgLOS01.rpt T...
Jesse Hartman 6 months ago in Procare Desktop / Internal Facing 0 Future consideration

Ability to send to IP address if automated report generation and distribution is created

Customer would like an option to send to their IP address if automation is created for sending reports/DataViews from Procare.Their aim is to have a secure corporate flow. Automatically send report / DataView in email to selected recipients https:...
Beth Carlin 6 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

Change 4006 Error message within MyProcare to be more descriptive

The 4006 error message as presented on MyProcare.com is a very confusing error message as it advises to call into Tuition Express support but this is a step that actually must be completed by the center, not the parents who see the error message l...
Nick Sarbaum over 2 years ago in Procare Desktop / Internal Facing 5 Will Not Implement

Ability to Move Inactive Procare Users or Hide Them

With the turn around at centers these days the Procare Users section can get very crowded and there is no current way to reorganize users or hide users that are no longer working for the center. Customers have suggested that it would be helpful if...
Kristin Fuller almost 3 years ago in Procare Desktop / External 1 Already exists

Child Schedule and FTE numbers in Data Viewer

Little Sprouts reported that they regularly export Data Views for administrative and analytics purposes, and would love to see a table that contained child schedule with FTE calculations as an option. There has also been a fair number of other Ent...
Jesse Hartman 12 months ago in Procare Desktop / Enterprise Support 1 In Review

NACHA character limit increase from 17 numbers to 20 numbers

Center is trying to use Direct Deposit extra add on for Procare DT. The NACHA from Chase Bank needs to be 20 numbers, but Procare DT only allows 17 numbers. Director reached out to Chase bank for accommodations but they told her it has to be 20 nu...
Dominic Smith about 2 years ago in Procare Desktop / Internal Facing 0 Will Not Implement

Audit for System Configuration or at least Charge / Credit Descriptions

Customer would like an Audit Report/visual for System Configuration or at least Charge / Credit Descriptions.The are on one IKN for multiple location.Owners at each location have access to Charge / Credit Descriptions.When a user makes changes not...
Beth Carlin 6 months ago in Procare Desktop / Internal Facing 1 In Review

Permission for Show/Hide Charge Descriptions

Customer would like a permission added around being able to Hide Charge / Credit Descriptions. Schools share the same IKNOver the years Descriptions have been exposed to all or multiple schools.Users with access to Charge / Credit Descriptions are...
Beth Carlin 6 months ago in Procare Desktop / Internal Facing 1 In Review

Add Balance Due filter for corporate report Primary & Aging Accounts @ 90 Day Aging (Bal>0)

Corporate Reports > Agency Accounting > Account AgingPrimary & Aging Accounts @ 90 Day Aging (Bal>0) Customer would like the report to include a filter option for "Only Display Accounts with a Balance Due".Right now, the report only i...
Beth Carlin 6 months ago in Procare Desktop / Internal Facing 2 Future consideration

Pay ACH on MyProcare

Customer would like parents to be able to pay ACH on MyProcare.
Beth Carlin about 3 years ago in Procare Desktop 2 Will Not Implement