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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Network Door Controller

We have experienced multiple failures with the Network Door Controller resulting in unacceptable user experience for enrolled families. Attempts to resolve have been unsuccessful, with Support indicating a need to purchase a new unit each time. I ...
Guest about 1 year ago in Desktop User Suggestions 0

Ability to add attachments to staff messages

Customer has a weekly message that goes out to staff and wants to be able to add an attachment excel document
Kristy Sutton about 1 year ago in Online Ideas Workspace / OL - Staff Messaging 0

Update Indiana Milestones

My client stated that the milestones seem to cut off and are incomplete. He said he looked at the milestones for Indiana at https://www.doe.in.gov/sites/default/files/earlylearning/foundations-2015-august-12.pdf He said it follows along perfectly ...
Guest over 4 years ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Time Card Approval w/ Initials

Customer reported a need to have more information on an existing Standard Report inside of Desktop. Report: Employee Data > Time Card > Employee Time Card Approval In the right hand side of the report are three columns under a 'Time Card App...
Jesse Hartman about 2 years ago in Procare Desktop / Enterprise Support 2 Needs More Information

Include Billing Periods when Cloning a School

When an active billing period of a school is being cloned (weekly, MU or monthly),that billing period will be carried over/cloned to the newly created school.
Guest about 3 years ago in SCW 0 Future consideration

Making it easier for families is very important, so we suggest that parents are able to only have to access ONE platform (app preferably).

Families are confused about needing to register for the app and the myProcare separately. It would be extremely helpful if families only had to access the app to do everything they need (enter emergency contacts, pay tuition, etc.).
Guest about 1 year ago in Desktop User Suggestions 0

Saved email template for customer statement (in desktop)

Our facility does weekly billing for tuition. After posting to the family ledgers, I send a customer statement to the parents to notify/remind them of the balance that will be charged at the end of the week. In the pop-up box, there is an option f...
Guest about 1 year ago in Desktop User Suggestions 0

Notification sent to school when a payment is made

The Preparatory School-Dripping Springs - 35665535 Customer would like the option of an explicit notification to be sent to the school when a parent's payment is successfully processed through TE OR when a parent signs up to use TE.
Jesse Hartman about 2 years ago in TE Transactions / Operational Efficiency 0 Future consideration

Adjusted Payment Post Dates

Kiddie Academy uses ledger lock to close their books every Friday. When Payments are made by families over Saturday and Sunday, they are posted to a 'closed' week which causes them to have to reopen their ledger for that time period. Ideally they ...
Jesse Hartman about 1 year ago in Procare Desktop / Enterprise Support 1 In Review

Exception Report

an exception report if a payment did not post in tuition express. we are finding more payments missed due to user error or a glitch.
Guest about 2 years ago in SCW 1 Already exists