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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Desktop should support ARM processors

We request support for ARM-based processors in the Desktop application. Currently, the application does not function on ARM-based Macs. Additionally, there is a growing industry trend toward ARM and Snapdragon-based devices across both macOS and W...
Austin Branham 5 months ago in Procare Desktop / External 2 Will Not Implement

Add Mobile Parents Mobile Payments Guide to Engagement/OL Add as a Preset Newsletter

Add 'Mobile Payments Parent Guide' as a preset newsletter in both Family Engagement and Procare Online to help families easily navigate the payment process. This step-by-step guide will help increase Tuition Express adoption rates while providing ...
Zachary Keith 9 months ago in Online Ideas Workspace / OL - Newsletters 2

Cadence - Add Parent Fields to the Get '/agingreport/araging' API

Cadence is hiring a third party collections agency vendor who will have access to calling this API and needs the below parent contact fields to be included: Address Cell Phone Number Home Number Email Address
Kevin Vergel-De-Dios 4 months ago in SCW 0 Future consideration

Recurring Attendance Plan Improvement for Late Pick Up Fees

I often have requests from customers who are using recurring Tuition plans but also want to be able to invoice parents for late pickup fees based on attendance. If you assign an attendance plan to a student who only has a tuition plan and the stud...
Debbie Scarlett Foster 10 months ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

MyProcare — Add Sibling To Existing Account

During the registration period, it is frustrating for some families who are unable to add a sibling as a new child when they already have an existing account. To manually enter the siblings does not give them the ease-of-access they are needing wi...
Taylor Swaney 8 months ago in Procare Desktop / Internal Facing 2 Will Not Implement

Integration with camera system such as WatchMeGrow

Multiple Enterprise Customers use WatchMeGrow or PB&J.Allowing for easy access to the camera system through Engagement would be a huge benefit.
Beth Carlin 4 months ago in Online Ideas Workspace / Other 0

Would like the ability to toggle on mandatory signatures for parents on incidents reports created.

Centers would like the ability to make signatures mandatory for parents on all incident reports they create. Right now when a center is creating the Incident Report they have to manually select "Request a Digital Signature from Parents" when they ...
Benita Levario 8 months ago in Online Ideas Workspace / OL - Daily Activities / OL - School Settings 1 In Review

Email Address Updates

Currently, if a parent or staff updates their email address and was already signed up, they need to reach out to Support to update the user record in QueenBee. It would reduce support volume and be a better user experience if updates to the Carer ...
Shannon Nowak 11 months ago in Online Ideas Workspace / OL - Student Data 0 Future consideration

MESSAGE WINDOW - Cancel/Edit any processing fees Message - After Cancelling/Modifying batch

When centers cancel or modify a batch, it would be helpful if the system would remind the current user cancelling/modifying the batch, to cancel/modify any card processing fees if the center is surcharging. This would help remind clients to cancel...
Javier Madera 9 months ago in Procare Desktop 1 Will Not Implement

Newsletters in App

Customer would like for parents to be able to view newsletters in the app. Parents get too many emails and they want their parents to use our app as the main hub for all things. They would like for parents to get a push notification when the newsl...
Chelsea Wilson about 1 year ago in Online Ideas Workspace / OL - Newsletters 0