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Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Attendance Sheets Batch for Agency Families

Each week, I have to send out attendance sheets for agency families to sign before I can bill the agency. It would be a huge time saver if I could send these out in a batch, to be sent individually to each agency family (itemized so I can select t...
Guest 26 days ago in Desktop User Suggestions 0

Family and staff email addresses populate when sending reports

When sending reports to families or staff, I have to copy and paste email addresses. It would be a huge time saver if the main email address on each account could populate in the email. (For example, attendance or billing reports and payroll repor...
Guest 26 days ago in Desktop User Suggestions 0

Request Test Students Better Represent Diverse Population We Serve

I would love to see the Test Students we have in the Online program (Julia, Mark & Sarah Test) better represent the diverse population we serve.
Debbie Scarlett Foster 11 months ago in Online Ideas Workspace / Other 0

Allow Specific Days to be selected for Invoices and Recurring Plans

Centers need to be able to select specific dates for generation and due dates for invoices and recurring plans. Currently, the 1st-10th can be selected, then the 15th, then the 10th to the last - the last day of the month.
Zachary Keith 9 months ago in Online Ideas Workspace / OL - Billing & Accounting 17 Planned

Add Reports to Online to Match the Reporting Capabilities of Desktop

This is one of the biggest barriers to customers switching from Desktop to Online. They start to switch and then identify a report they need in Desktop that isn't available in Online (even with significant workarounds), so they switch back to Desk...
Kelly Kohlhagen 8 months ago in Online Ideas Workspace / OL - Reports 0

Allow centers to deny entry for families with past-due balances

Centers would like to be alerted and be able to deny entry to families that have overdue balances like they can in Desktop (https://www.procaresupport.com/procare-desktop/docs/en/deny-entry-block-check-in-prevent-check-in)
Courtney Iversen 8 months ago in Online Ideas Workspace / OL - School Settings / OL - Sign In & Attendance 0

Restore the kick functionality for API licensing

It only works for Legacy licensing, which is going away. This is found menu item Supervisor Utilities->Licensed Connection
Austin Branham 8 months ago in Procare Desktop / External 3 Will Not Implement

Add email field to setup wizard System Supervisor profile

When creating the first non-Admin system supervisor there's no place to include an email. This means that when we go to sync engagement functionality the primary user's profile doesn't attach to the profile from DT leading to attendance issues. We...
Courtney Iversen 8 months ago in Procare Desktop / Internal Facing 0 Planned

Streamline Invite Process for System Supervisors

Currently if a System Supervisor is added to Desktop, they are successfully added as a user in the schools, but not invited.Logging into each school individually to invite the system supervisor is a long process for customers with many locations.T...
Beth Carlin 29 days ago in Online Ideas Workspace / OL - Staff Management 0

Allow Subsidy Line Items to be edited

After receiving the subsidy payment, centers that do not wish to 'Write Off' inaccurate Subsidy Line Items need to edit the original line item. They currently cannot edit these line items in either the Family or Subsidy Ledger.
Zachary Keith 7 months ago in Online Ideas Workspace / OL - Subsidy 3