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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Sort option for existing corp report

Customer would like to have an option to sort the Child Enrollment Summary corporate report by school code (e.g. S1, S2, S3, etc.) Module/Asset – FD Desired Fields – Same as current report Parameters/Filters – Same as current report but with a sor...
Jesse Hartman 3 months ago in Desktop User Suggestions 0

provide option to email paystubs to employees

Most payroll products now offer the ability for businesses to email paystubs to customers instead of print checks. Procare customers would like the ability to do this as most of their staff don't want a paper check and would prefer an electronic r...
Courtney Iversen about 1 year ago in Procare Desktop / External 0 In Review

ACH Refunds

Allow for centers to refund via ACH
Ali Knapp 3 months ago in Tuition Express / Center Daily Tasks 0

Attendance Codes

It would be really great if we could specifically code absences with reasons like Late Arrival, Medical Absence, Illness, etc! Then, having a report to give us specific numbers associated with this code
Guest 3 months ago in Desktop User Suggestions 0

Change descriptor of ACH refund on merchant statements

When ACH refunds are initiated, the descriptor on the customer merchant statement comes through as "AC-PPD-Credit On Us" which is a odd and somewhat confusing descriptor and we would like this changed to "ACH Refunds" as this will be far more clea...
Nick Sarbaum over 1 year ago in Tuition Express / Operational Efficiency 0 Planned

Filters should NOT reset when log out

Recently, after an update I believe, the filters I choose go away everytime I log out of the software. It should NOT reset unless I tell it too. Now I have to do the filter to enrolled students only EVERYTIME I log in.
Guest 3 months ago in Desktop User Suggestions 0

Aging Report - Show if the account has an active Tuition Express account

The customer would like the Aging Report to show the Tuition Express Account. They currently use these 2 Aging Reports 1) Account Aging and 2) Account Aging w/Tracking. More specifically, they requested a custom aging report and would like this re...
Beth Carlin 3 months ago in Procare Desktop / Enterprise Support 2 In Review

Account Aging Report with tracking that includes children's names

The customer would like a way to generate an account aging report with tracking that includes children's names. It would assist their school-age division, which is organized into districts and multiple school locations in Procare. These locations ...
Beth Carlin 3 months ago in Procare Desktop / Enterprise Support 2 In Review

Agency Version of Primary Accounts @ 30 Day Aging - Details

Kama'aina Kids (BAM: 10859000) would like an Agency Version of the Primary Accounts @ 30 Day Aging - Details Location: Corporate Reports > Standard Reports > Family Accounting > Account Aging
Beth Carlin about 2 months ago in Procare Desktop / Internal Facing 0 Unlikely to implement

KES: increase max allowed code numbers from 512 to at least a count of 1,999 . Procare DT Hardware product (Keyless Entry System)

Please add more details Required V2 KES, very large centers are hitting a wall, their current family/employee count exceeds the capacity of codes the V2 KES can handle. From two unrelated center calls it seems to max out at about 512 codes. The l...
Mark Boicey about 2 months ago in Procare Desktop / External 1 In Review