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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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After 2025.11.1 update

Guest about 1 month ago in Desktop User Suggestions 0

Allow Lesson Plan Customization or Upload for customer specific templates

Customer would like to upload their own Lesson Plan Template for greater control on how teachers enter in Lesson Plans
Beth Carlin 4 months ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Newsletters in App

Customer would like for parents to be able to view newsletters in the app. Parents get too many emails and they want their parents to use our app as the main hub for all things. They would like for parents to get a push notification when the newsl...
Chelsea Wilson 12 months ago in Online Ideas Workspace / OL - Newsletters 0

Allow Specific Days to be selected for Invoices and Recurring Plans

Centers need to be able to select specific dates for generation and due dates for invoices and recurring plans. Currently, the 1st-10th can be selected, then the 15th, then the 10th to the last - the last day of the month.
Zachary Keith about 1 year ago in Online Ideas Workspace / OL - Billing & Accounting 17 Future consideration

Removal of Maintenance Feature

A customer mistakenly used the maintenance function to purge her ledger data. It's been reported by Enterprise Support that this is something that has been an issue for years because even though there are safeguards around the feature's use, it is...
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 0

Field Trip Sign up/Registration

Parents should be able to give consent for a child to attend specific trips through the app or My Procare. Just like the re registration click on the child you would like to register and be able to pay for the trip.
Guest 5 months ago in Desktop User Suggestions 0

Immunization/Requirement Expiration Date Option

In the state of Florida, wellness checkup date requirements can update at any appointment a child attends, so they change pretty frequently. A customer provided an example that indicated it would be much easier for centers in Florida to track when...
Red Lake 11 months ago in Desktop User Suggestions 0

Customizable Recurring Payment Authorization Email

The current Recurring Payment Authorization email that is sent from Procare Desktop does not provide the ability to customize the message. We have many families that speak Spanish, but the message is only in English
Guest about 1 month ago in Desktop User Suggestions 0

Add Reports to Online to Match the Reporting Capabilities of Desktop

This is one of the biggest barriers to customers switching from Desktop to Online. They start to switch and then identify a report they need in Desktop that isn't available in Online (even with significant workarounds), so they switch back to Desk...
Kelly Kohlhagen 12 months ago in Online Ideas Workspace / OL - Reports 1 Needs More Information

Allow centers to deny entry for families with past-due balances

Centers would like to be alerted and be able to deny entry to families that have overdue balances like they can in Desktop (https://www.procaresupport.com/procare-desktop/docs/en/deny-entry-block-check-in-prevent-check-in)
Courtney Iversen 12 months ago in Online Ideas Workspace / OL - School Settings / OL - Sign In & Attendance 0 Future consideration